Introduction Company profile <strong>and</strong> strategyService portfolio Communication <strong>and</strong> social responsibilityHuman resources strategy) www.munich-airport.com/workforceHR management sets new targetsWith a total employee population of around 30,000,Munich Airport is the biggest employer in its region.Flughafen München GmbH <strong>and</strong> its subsidiaries <strong>and</strong>affiliates alone employ almost 7,000 people. Together,they are the second-largest employer on campusafter Deutsche Lufthansa AG, with a workforce of al -most 10,000.HR strategy: Targets <strong>and</strong> initiativesTarget 1Target 2To achieve FMG’s growth targets we need employeesin sufficient numbers with the right levels of education<strong>and</strong> training.We will accomplish this by:We want to continuously improve our efficiency <strong>and</strong>operational performance.We will accomplish this by:’ Establishing qualitative <strong>and</strong> quantitative personnelrequirements over a five-year timeframe (to enable usto determine the headcounts we need in various areas)’ Aligning vocational <strong>and</strong> professional training to our qualitative<strong>and</strong> quantitative personnel requirements’ Developing marketing <strong>and</strong> recruitment strategies’ Reviewing employee agreements <strong>and</strong> company agreementsto identify optimization potential’ Defining measures to positively influence our workforce’semployability <strong>and</strong> their health’ Developing models that will enable us to assign employeeswith health limitations to productive roles in thecompanyTarget 3Target 4We want to further improve our attractiveness as anemployer, both inside the organization <strong>and</strong> out, <strong>and</strong> tofoster greater employee loyalty.We will accomplish this by:We want to establish leadership excellence withinthe Group <strong>and</strong> continuously improve the quality ofleadership.We will accomplish this by:’ Building a strong employer br<strong>and</strong> for the FMG Groupto position <strong>and</strong> promote our organization, internally <strong>and</strong>externally, as a great place to work’ Developing a talent-management process that encourageshigh potentials <strong>and</strong> high performers to identifywith the company, promotes their growth <strong>and</strong> fosterscompany loyalty’ Creating a leadership excellence program (prioritizingexcellence criteria <strong>and</strong> training)’ Introducing employee performance appraisals <strong>and</strong>upward feedback’ Introducing a compensation model for employees in keyfunctions <strong>and</strong> reviewing compensation arrangements fortier 1 <strong>and</strong> 2 management80
Workforce <strong>and</strong> work environmentEnvironmental <strong>and</strong> climate protectionFinancial reviewSustainable developmentq Human resources strategyp Training <strong>and</strong> HR developmentp Diversityp Work-life balance <strong>and</strong> health protectionp Remuneration <strong>and</strong> codeterminationOur business growth <strong>and</strong> performance over the longerterm will rely extensively on a successful HR strategy<strong>and</strong> management approach. Our HR strategy needsto align to <strong>and</strong> reinforce Flughafen München GmbH’swider corporate strategy, <strong>and</strong> to focus on improvingour current business situation. At the same time, it hasto address current social megatrends – primarily, demographicchange <strong>and</strong> the related issue of workforcehealth, but also education, individualization, regulation/deregulation <strong>and</strong> globalization.Today, we have an HR strategy in place that reflectsthese requirements <strong>and</strong> establishes key HR managementtargets <strong>and</strong> packages of measures.Organizational optimizationHR has undergone partial reorganization to facilitatesystematic implementation of its strategy. We havenow set up a separate unit dedicated to ) personnel<strong>and</strong> management development. This is an increasinglyimportant field, because our ability to hire peoplein sufficient numbers with the right qualificationsis a key requirement for the company’s continuedgrowth. Parallel to this, we are also stepping up theleadership excellence program we initiated in order todrive continuous improvement in leadership quality.The second organizational change concerns ) healthmanagement. We have created a special health man -agement office, which reports directly to the head ofHuman Resources, to reflect the strategic emphasiswe place on a healthy workforce <strong>and</strong> on current initia -tives to maintain our people’s personal health <strong>and</strong>employability.Responsible employment practicesNinety-eight percent of the FMG Group’s workforceare employed on terms defined in collective pay-scaleagreements. Under these agreements, there is nodifferentiation between wages paid to men <strong>and</strong> towomen engaged in comparable types of work.Flug hafen München GmbH is a member of the regionalpublic employers’ association <strong>and</strong>, as such, isbound by the TVöD collective pay-scale agreementfor public sector employees. However, our employeebenefits signifi cantly exceed those required by law.Regular <strong>and</strong> alter nating shift work, for instance, maybe remunerated either financially or through timesupplements; vacation entitlements, too, are moregenerous than those dictated by national employmentlegislation. In addition, ancillary company agreementsare in place that enable non-scale remuneration suchas the payment of travel subsidies or hardship allow -ances for physically challenging types of work. Wehave also done more in recent years to enable employeesto share in the company’s success.The collective pay-scale agreement additionally includesretirement provisions, <strong>and</strong> these are coveredby Bavaria’s supplementary pension fund for publicservice employers.Similar provisions are in place at FMG Group subsidiaries,though these are governed by separate collectiveagreements. To meet our air port’s specific operationalrequirements, half of FMG employees work in shifts –in areas like the fire service, security, aircraft h<strong>and</strong>ling,<strong>and</strong> terminal services, for example.) See p. 85 <strong>and</strong> p. 153) See p. 89 <strong>and</strong> p. 15381