Introduction Company profile <strong>and</strong> strategyService portfolio Communication <strong>and</strong> social responsibilityTraining <strong>and</strong> HR developmentA rich career <strong>and</strong> vocational trainingprogramAs the operator of a steadily growing airport with anextensive retail <strong>and</strong> services portfolio, we can providea wide range of jobs in challenging <strong>and</strong> interestingfields for everyone from school leavers to career starters<strong>and</strong> career advancers.In 2011, we offered work experience placements for140 school students <strong>and</strong> 90 undergraduates in variousunits throughout the organization – an initiative designedto enable young people to discover first-h<strong>and</strong>what it is like to work at our airport. We also offeredbachelor’s <strong>and</strong> master’s dissertation topics in connectionwith a number of company projects.At December 31, 2011, 237 young people were onFMG training programs, preparing for jobs in fields asdiverse as mechatronics, protection <strong>and</strong> security, cook -ing <strong>and</strong> catering, <strong>and</strong> real estate. In September 2011,90 school-leavers embarked on vocational <strong>and</strong> workstudyprograms with us, making us one of the region’sbiggest training providers yet again.Alongside training for classic career tracks, the FMGGroup offers a number of new <strong>and</strong> innovative voca -tional programs, including system gastronomy <strong>and</strong> in -dustrial firefighting. We also operate popular universitylevelwork-study programs in aviation management<strong>and</strong> business administration (both leading to a bachelorof arts degree), plus a bachelor of science program inbusiness IT, which offers an interesting alternative toa classic degree program for talented school-leaverswith a university entrance qualification in mathematicsor the sciences.FMG generally used to consider itself a regional employer,but this perception has now changed. Giventhe current demographic shift, the exceptionally lowjobless rate in the Erding <strong>and</strong> Freising districts (whichaveraged 2.1 percent during 2011) <strong>and</strong> the attendantshortage of labor, we will need to tap into a muchwider labor market, going forward. This is becausewe will only be able to cope with the growth projectedfor Munich Airport if we can exp<strong>and</strong> our workforcewith the right kinds of people equipped with the rightskills <strong>and</strong> qualifications. This means raising our profile82
Workforce <strong>and</strong> work environmentEnvironmental <strong>and</strong> climate protectionFinancial reviewSustainable developmentP Human resources strategyq Training <strong>and</strong> HR developmentp Diversityp Work-life balance <strong>and</strong> health protectionp Remuneration <strong>and</strong> codeterminationas an attractive employer <strong>and</strong> doing more to publicizethe range of interesting jobs we offer. Hence, we againstepped up <strong>and</strong> significantly exp<strong>and</strong>ed our companywideHR marketing activities for relevant target groups.FMG’s citizenship initiativesAs a committed corporate citizen, we engage in arange of initiatives to support school <strong>and</strong> educationprojects in our region. The SCHULE WIRTSCHAFTFreising-Erding-Flughafen working group is a prominentcase in point. This was set up to promote networkingbetween local schools <strong>and</strong> businesses, <strong>and</strong>we have played an active part in it since 1997.We are also the primary sponsor of “Berufsfit”, the re -gion’s biggest careers orientation fair, hosting it for theseventh time at the airport in October 2011; we are apartner of the nationwide Girls’ Day program; <strong>and</strong> wehost regional rounds of the “Jugend forscht/Schülerexperimentieren” youth research competition. Since2005, we have been operating a program aimed athelp ing young people unable to win a place on a vocationaltraining scheme. It offers them six months ofpreparatory practical training designed to build coreentry-level skills, greatly increasing their chances ofgaining a foothold in the primary labor market <strong>and</strong>finding a suitable career.The Munich Airport Academy: Trainingfor everyoneAlongside vocational <strong>and</strong> career training, onward trainingfor our workforce forms an important element ofour HR strategy. Our training arm, the Munich AirportAcademy, not only offers education programs for theFMG Group’s entire employee base, it also operatesas a training provider for third-party organizations.Group employees can choose from an extensive arrayof courses, ranging from specialist seminars in specificaviation industry fields to more general courses inareas like computing, foreign languages <strong>and</strong> personaldevelopment. Given the growing importance of HRdevelopment, the number of workshops <strong>and</strong> speciallytailored, dem<strong>and</strong>-based seminars (on customer service<strong>and</strong> customer focus for workers in terminal services,for instance) increased by 20 percent in 2011.The Airport Academy consults for other organizations,too, including several outside Germany. In 2011, for ex -ample, the Academy won contracts with five air portsin Austria to develop a web-based system to delivertraining courses on security. Its international clientbase now also includes major airports like Qatar inOman, which hired the Academy to consult on trainingprograms prior to commissioning new airport facilities.Aviation training: Ensuring safety <strong>and</strong>efficient h<strong>and</strong>lingFollowing the merger of FMG’s former Ground Han -dling division with the subsidiary mucground to formAeroGround, the Munich Airport Academy’s aviationtraining unit focused largely on tasks carried out byground h<strong>and</strong>ling personnel in 2011. Whereas training inthe past typically centered on individual roles <strong>and</strong> duties,all of AeroGround’s employees had to be broughtup to the same level of knowledge on a range of h<strong>and</strong>lingprocesses <strong>and</strong> operations in a string of seminarsheld over the course of the year.83