"Perspectives 2011" - Sustainability and Annual Report (pdf)

Introduction Company profile and strategyService portfolio Communication and social responsibilityq Aviation businessp Non-aviation businessp Quality, security and safety) Glossary) Glossaryon the Indian subcontinent and in the far east. Thegreatest absolute gains were recorded for India andthe city state of Singapore, not least as a result of anexpanded offering of flights. Traffic to and from Thailand,however, declined – due to the political unrestin 2010 and the long period of flooding in the fall of2011. Both these events led to slower demand and areduction in the number of tourist flights offered bycarriers. By contrast, demand for flights to and fromJapan remained steady in comparison with 2010, inspite of the tsunami and the Fukushima nuclear di -s aster.Growth in traffic across the Atlantic varied: Althoughservices to Canada and Brazil saw solid gains, passengernumbers dropped on routes to tourist destinationsin Mexico, Cuba and the Dominican Republic.In 2011, carriers in the long-haul sector expanded theirofferings. A new service to the city of Montreal, withfive flights a week, was launched last winter, and fromthe start of the summer season there were daily servicesto Mumbai, São Paulo and Singapore. Servicefrequencies also increased on routes to Qatar, Oman,China and Canada.In addition to the more frequent services, new destinations,too, helped boost the appeal of intercontinentalservices from Munich. During the summer,our first-ever service to Irkutsk, near Lake Baikal, waslaunched; an existing service to Singapore was augmentedwith an onward leg to Jakarta, the capital ofIndonesia; and the route to Riyadh in Saudi Arabia wasextended to Jeddah. Our busiest intercontinentalroute in 2011 was Dubai, followed by Chicago, Newarkand Tokyo. Since 2011, the carrier Emirates hasregularly operated a new Airbus A380 double-deckwide-body jet on one of its two services a day fromMunich to Dubai. Lufthansa, too, offered flights withan A380, to New York, during a week in December.Swift gains in the continental sectorThe marked rise in the passenger volume is largelydue to continental traffic, which grew 11 percent, yearon year. Gains were especially strong in hub traffic onEuropean routes, with service frequencies and thenumbers of available seats both higher.Italy and Spain, each with around 2.7 million passengermovements, remained the countries with the highestpassenger traffic in 2011, followed by the UnitedKingdom, Turkey and France. London Heathrow wasagain the most popular international passenger destinationin 2011, ahead of Paris Charles de Gaulle andAmsterdam.) Workload units (WLU) in all traffic segments 2009–2011Percentage change on prior year34,940,264–5.8%37,487,2837.3%40,689,1338.5%2009 2010 2011Minor rise in domestic trafficOn domestic routes, Munich Airport saw passengernumbers rise almost 5 percent for the year as a whole,with demand for flights within Germany stronger inthe first six months than in the year’s latter half. De -mand likely slackened over the course of 2011 as aresult of a new airline ticket tax, levied both on outwardand return journeys. Given that value added taxis charged on top, the overall tax on domestic traffic isnow disproportionately high. Just as in 2010, our busiestdomestic route was Hamburg, followed by BerlinTegel and Düsseldorf.Cargo breaks recordsDuring 2011, we saw our overall ) cargo volume– the total air freight and air mail handled at MunichAirport – grow 5.9 percent, year on year, to morethan 303,000 metric tons. With a rise of 4.2 percentcompared to 2010, air freight reached a new all-timehigh of more than 286,000 tons. The swift growth48