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"Perspectives 2011" - Sustainability and Annual Report (pdf)

"Perspectives 2011" - Sustainability and Annual Report (pdf)

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IntroductionCompany profile <strong>and</strong> strategy Service portfolio Communication <strong>and</strong> social responsibilityp Aviation businessp Non-aviation businessp Quality, security <strong>and</strong> safetyPMore than37,000 m²of retail <strong>and</strong>hospitality spaceNo. 6QAn optimized retailmix with new <strong>and</strong>refitted stores in the“airport city”in the rankings ofEurope’s ten leadingairports44

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