"Perspectives 2011" - Sustainability and Annual Report (pdf)

Introduction Company profile and strategyService portfolio Communication and social responsibilityq Stakeholder dialoguep Regional growth partnershipsp Economic valuep Community engagementStakeholder dialogue) Glossary) Our policy statementsare available here:www.munich-airport.com/publications) Glossary) Glossary) www.munich-airport.com/stakeholdersEngaging with airport stakeholdersFlughafen München GmbH regularly engages with itskey ) stakeholder groups through various means, includingcontinuous passenger and employee surveysand an open exchange of opinion, based on mutualtrust, with airline companies and partner businesses.We also work closely with neighboring communitiesand partner organizations in our immediate local area,as their support is crucial to our current and future suc -cess as a business organization. And through our regionalliaison office, we maintain close ties with localcommunities, policymakers and citizens’ groups.The forms of dialogue we engaged in with each of ourstakeholder groups are described on the ) Internet.Advocacy at a range of levelsOur office of political affairs liaises between the com -pany, policymakers and administrations. Its role is torepresent the FMG Group’s interests in dealings withEU bodies, the German federal government and parliament,the Bavarian state government and parliament,and the city council of Bavaria’s state capital, Munich.Its remit also includes working with aviation industrybodies and organizations.The office of political affairs ensures that informationis shared at different levels in an effort to promoteawareness of issues that concern the FMG Group.It not only maintains constant contact with variousbodies and organizations, it also holds regular events,including parliamentary evenings in Berlin and roundtablediscussion in Brussels. In addition, FMG regularlypublishes ) policy statements that present itsofficial stance on current aviation issues.By collaborating closely with industry associations,including the ) German Airports Association (ADV),the Federal Association of the German Air TransportIndustry and the ) Airports Council International(ACI Europe), we have access to well-founded informationon key aviation topics and, at the same time,are assured that our industry’s interests are well re -presented collectively.In April 2006, we took the step of setting up a liaisonoffice in Brussels with a view to better representingour interests as an airport at the European level andto improving links with key officials and decisionmakersin EU bodies. However, Flughafen MünchenGmbH makes no financial contributions of any kind topolitical parties, policymakers or associated organizations.Analysis of stakeholder groupsBecause workable, future-proof solutions and sustainabledevelopment can only be accomplished througha constant dialogue with all segments of society, weengage in a process of continuous communicationwith our stakeholders, not just inside our organizationbut at the local, regional, national and internationallevels as well.Key stakeholder groupsMedia Passengers and visitors Airlines and the aviation industryGovernment ministries and agencies Munich Airport EmployeesPolicymakers and industry associations Business partners Airport region66