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A Technical History of the SEI

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and security process improvement. The bodies <strong>of</strong> knowledge identified included IT and information<br />

security governance, audit, risk management, IT operations, security, project management,<br />

and process management.<br />

In December 2004, <strong>the</strong> <strong>SEI</strong> released a technical note titled Managing for Enterprise Security [Caralli<br />

2004] that introduced operational resilience as <strong>the</strong> objective <strong>of</strong> security activities and began to<br />

describe <strong>the</strong> convergence between security management,<br />

business continuity management, and IT operations<br />

management as essential for managing operational risk.<br />

In March 2005, <strong>the</strong> <strong>SEI</strong> hosted a meeting with representatives<br />

<strong>of</strong> <strong>the</strong> Financial Services Technology Consortium<br />

(FSTC). 16 The FSTC’s Business Continuity Standing<br />

Committee was actively organizing a project to explore<br />

<strong>the</strong> development <strong>of</strong> a reference model to help determine<br />

an organization’s capability to manage operational resilience<br />

as a follow-on to lessons learned in <strong>the</strong> aftermath<br />

<strong>of</strong> Sept. 11, 2001. The respective efforts were clearly focused<br />

on solving <strong>the</strong> same problem: How can an organization<br />

predictably and systematically control operational<br />

resilience through activities such as security and business<br />

continuity?<br />

In <strong>the</strong> following year, <strong>the</strong> <strong>SEI</strong> introduced <strong>the</strong> concept <strong>of</strong><br />

a process improvement model for managing operational<br />

resilience, drawing heavily upon <strong>the</strong> <strong>SEI</strong>’s CMMI experience.<br />

The <strong>SEI</strong> continued to collaborate with <strong>the</strong> FSTC<br />

and o<strong>the</strong>rs to develop an initial framework and subsequent<br />

revisions, which resulted in <strong>the</strong> CERT Resilience<br />

Engineering Framework in March <strong>of</strong> 2008 and v1.0 <strong>of</strong><br />

<strong>the</strong> CERT Resilience Management Model (CERT-<br />

RMM) in March 2010 (followed shortly <strong>the</strong>reafter by<br />

v1.1 <strong>of</strong> <strong>the</strong> CERT-RMM in book form [Caralli 2010a]<br />

and a model description in a webinar [Caralli 2010b]).<br />

The <strong>SEI</strong> also developed resilience training and helped<br />

The View from O<strong>the</strong>rs<br />

The CERT-RMM class provided<br />

Lockheed Martin participants with<br />

a solid framework for measuring<br />

organizational and operational resilience,<br />

but <strong>the</strong> RMM Users<br />

Group gave us a greater appreciation<br />

<strong>of</strong> <strong>the</strong> issues surrounding resilience.<br />

The diversity <strong>of</strong> perspectives<br />

from industry, finance,<br />

government, and education helped<br />

to associate actual problems with<br />

model constructs. Hearing about<br />

<strong>the</strong> real world issues that o<strong>the</strong>r organizations<br />

had, and how <strong>the</strong>y<br />

conquered or planned to conquer<br />

<strong>the</strong>m, helped us to be better able to<br />

support our own operational teams<br />

and to establish a strategy for our<br />

organization.<br />

– Lynn Penn, Director<br />

Enterprise Integration,<br />

Lockheed Martin<br />

Corporation<br />

establish a CERT-RMM Users Group. 17 The <strong>SEI</strong> is conducting research and developing resources<br />

for measuring operational resilience, including guidance and templates that support organizations<br />

in defining <strong>the</strong>ir measures and an addendum to CERT-RMM V. 1.1 that updates examples <strong>of</strong><br />

measures for <strong>the</strong> 26 process areas [Allen 2011].<br />

16 The FSTC has since been incorporated into <strong>the</strong> Financial Services Roundtable<br />

(http://www.fsround.org).<br />

17 Information on <strong>SEI</strong> resilience work is available at http://www.cert.org/resilience, including links to<br />

<strong>the</strong> training and <strong>the</strong> user group pages.<br />

CMU/<strong>SEI</strong>-2016-SR-027 | SOFTWARE ENGINEERING INSTITUTE | CARNEGIE MELLON UNIVERSITY 125<br />

Distribution Statement A: Approved for Public Release; Distribution is Unlimited.

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