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Advances in E-learning-Experiences and Methodologies

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E-Mentor<strong>in</strong>g<br />

Table 15. Technology strategy. Best practice on e-mentor<strong>in</strong>g DESIGN (a literature review)<br />

RECOMMENDATIONS<br />

AUTHOR(S)<br />

• Carry out a through IT audit of all <strong>in</strong>volved Ross, 2004<br />

• Choose a communication system:<br />

a. appropriate to goals of the program<br />

b. relevant to participants’ context<br />

c. safe <strong>and</strong> reliable<br />

d. affordable<br />

• Policies regard<strong>in</strong>g privacy <strong>and</strong> security of program participants’ data <strong>and</strong> communication<br />

•<br />

• Method for archiv<strong>in</strong>g e-mails to meet safety <strong>and</strong> evaluation needs<br />

MENTOR, 2001<br />

Table 16. Promotion <strong>and</strong> market<strong>in</strong>g policy. Best practice on e-mentor<strong>in</strong>g DESIGN (a literature review)<br />

RECOMMENDATIONS<br />

AUTHOR(S)<br />

• Year-round market<strong>in</strong>g <strong>and</strong> public relations MENTOR, 2001<br />

• Prepare <strong>and</strong> distribute an <strong>in</strong>formation pack for teachers Ross, 2004<br />

Table 17. Safety measures. Best practice on e-mentor<strong>in</strong>g DESIGN (a literature review)<br />

RECOMMENDATIONS<br />

• Establishment of a code of onl<strong>in</strong>e conduct guided by common sense, basic netiquette,<br />

<strong>and</strong> mutual respect<br />

• Adherence to rules <strong>and</strong> laws that apply <strong>in</strong> face-to-face mentor<strong>in</strong>g, as well as those<br />

unique to onl<strong>in</strong>e mentor<strong>in</strong>g, for example, confidentiality of program participants’<br />

personal <strong>in</strong>formation<br />

• Comprehensive background checks <strong>and</strong> screen<strong>in</strong>g of mentors<br />

• Process for rais<strong>in</strong>g <strong>and</strong> address<strong>in</strong>g concerns<br />

• Exit clause<br />

AUTHOR(S)<br />

MENTOR, 2001

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