Gigabit January 2019

EDWARDIAN HOTELS LONDON
210
operations at Hyatt Hotels until 1997.
Mrini subsequently joined Edwardian
and became the Director of Customer
Services, before transitioning to the
position of Director of Information Systems
until he moved into his current
role at the beginning of 2012. Such
experience of working in a number
of different departments in a hotel
setting has enabled Mrini to gain
a working understanding of how each
area operates and he can draw on
his experience to achieve success.
“Since 1997, I haven’t stopped developing
technology. When I joined as
a customer services manager, I automated
that particular department,”
explains Mrini. “While still being customer
services manager, and with the help
and encouragement of Iype Abraham
who was at the time the head of IT,
I joined other departments to look at
what they do and how they do it. From
the finance side, month-end reports
used to take someone three days to
compile. However, from working with
JANUARY 2019