Gigabit January 2019
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FANNIE MAE<br />
90<br />
“I think the<br />
key for me is<br />
understanding<br />
business needs<br />
and viewing<br />
things from<br />
the customer’s<br />
perspective”<br />
—<br />
Rajeev Karmacharya,<br />
Managing Director, Strategic Sourcing<br />
and Category Management<br />
Data, machine learning and AI technologies<br />
start to filter into the procurement space.<br />
“We have totally digitized contracts and can<br />
do a lot more with contract authoring and<br />
contract analytics, among others. We have<br />
started to test RPA (robotic process<br />
automation) where it makes sense – and I’ll<br />
be honest: RPA doesn’t always make sense<br />
for smaller scale operations, where there is a<br />
lot more thinking versus doing. From a<br />
business case perspective, the promised<br />
land of true digitization is full collaboration<br />
and transparency that enables harnessing<br />
the full potential of technologies, such as<br />
JANUARY <strong>2019</strong>
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