Gigabit January 2019
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SUPPLY CHAIN<br />
market insights and industry knowledge<br />
to the organization. “Our business<br />
stakeholders are not expecting<br />
procurement to tell them whether they<br />
should buy this product or that product,<br />
but they certainly wanted us to bring in<br />
insights as to what was happening in<br />
the marketplace. What are the trends?<br />
Who are the key and emerging players?<br />
What types of innovation are happening<br />
in the industry?<br />
“Obviously, the transactional part is<br />
important, as is the supplier management<br />
and all the traditional procurement<br />
functions, but we have moved<br />
to a model where we are the category<br />
experts. Our category managers<br />
have a full understanding of their<br />
categories, including historical spend,<br />
contractual terms, key sourcing levers<br />
as well as industry knowledge – more<br />
than anyone else in the company. This<br />
creates a partnership, and even though<br />
the organization may change on the<br />
business side, it enables us to provide<br />
continuity as well as an enterprise<br />
perspective.”<br />
Fannie Mae’s sourcing and procurement<br />
transformation journey is about<br />
customer service. “For us, our internal 83<br />
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