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2003-2005 - Special Collections - University of Baltimore

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elationships among government, business,<br />

and nonpr<strong>of</strong>it activity are examined within<br />

the current context <strong>of</strong> issues and future<br />

trends.<br />

PUAD 780 Public Information<br />

Management: Organizational and Policy<br />

Issues (3) Policy and organizational issues<br />

regarding information resource management.<br />

IRM Strategic Planning at the government-wide<br />

and agency levels, and the<br />

problems facing public organizations in<br />

terms <strong>of</strong>governance (oversight), financing,<br />

and politics <strong>of</strong> technology planning.<br />

Considered are: privacy and confidentiality<br />

challenges related to government information;<br />

standards setting at the governmentwide<br />

and agency levels; workplace use<br />

policies; and personnel problems. Also<br />

explores planning and implementation<br />

problems related to the re-design <strong>of</strong> public<br />

organizations.<br />

PUAD 781 Information Technology:<br />

Public Sector Applications (3) The design<br />

and implementation <strong>of</strong>public sector IS<br />

and IT projecrs, including ament developments<br />

and issues in the application <strong>of</strong>available<br />

technology to public sector management. The<br />

role <strong>of</strong>technology in enhancing intergovernmental<br />

coordination, improving service,<br />

increasing efficiency, and reducing government<br />

spending. Technologies examined include:<br />

distribu ted transaction -oriented databases;<br />

data warehousing, management information<br />

systems, and executive and group decision<br />

suppOrt systems; geographic<br />

information systems; <strong>of</strong>fice automation,<br />

voice response systems, and document<br />

imaging; electronic data interchange and<br />

kiosks; and electronic commerce over public<br />

nerworks.<br />

PUAD 785 Public Sector Performance<br />

Measurement (3) Structuring data collection<br />

and analyses techniques to determine<br />

precisely what an agency is attempting to<br />

do, and what it accomplishes through its<br />

outputs. The emphasis is on the reJation­<br />

172<br />

ship berween outputs and outcomes, and<br />

how to shape the outputs to have a measurable<br />

positive impact on customers and<br />

other stakeholders.<br />

PUAD 786 Activity-Based Costing for<br />

Public Administrators (3) Activity-Based<br />

Costing is a decision support tool that provides<br />

organizations with accurate and relevant<br />

cost information they need to guide<br />

decision making. The course focuses on<br />

developing performance information to<br />

monitor daily operations, searching out<br />

non-value added activities, and controlling<br />

inventory. Emphasis is also placed on<br />

whether public sector services should be<br />

outsourced.<br />

PUAD 789 Business Process Re-engineering<br />

in the Public Sector (3) This<br />

course focuses on how public administrators<br />

can use business process re-engineering<br />

to improve organizational effectiveness and<br />

efficiency. Course examines various tools,<br />

techniques, methodologies, and technologies<br />

for bringing about change in organizational<br />

structures, policies, procedures,<br />

processes, and management systems.<br />

PUAD 790 Internship (3) Designed ro<br />

broaden the educational experience <strong>of</strong>StUdents<br />

through work assignments with<br />

appropriate governmental agencies.<br />

Required <strong>of</strong> all pre-service students.<br />

Prerequisite: Approval o/the program director<br />

and the monitoringfoculty member. Eligible<br />

for continuing studies (CS) grade.<br />

PUAD 795 Advanced Quantitative<br />

Techniques in Public Administration (3)<br />

Application <strong>of</strong> sophisticated quantitative<br />

techniques to decision-making aspects <strong>of</strong><br />

public agency operations and programs.<br />

Emphasis is on techniques such as linear<br />

programming, PERTICPM, queuing theory,<br />

and simulation as well as cost-benefit<br />

analysis and mathematical modeling.

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