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Cash or Card: Consumer Perceptions of Payment Modes - Scholarly ...

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Exhibit 4.1: Shoe Types (after Kaiser et al. 1987)<br />

Women’s Shoe Descriptions<br />

High-heeled footwear Shoes with heels 2 inches (5 cm) <strong>or</strong> higher. They are <strong>of</strong>ten commonly<br />

w<strong>or</strong>n by women f<strong>or</strong> f<strong>or</strong>mal occasions <strong>or</strong> social outings<br />

Kitten heels Low high heels from about 1.5 to 2 inches high, set in from the back <strong>of</strong><br />

the shoe<br />

Sneaker boot Shoe that looks like an athletic shoe, but is equipped with a heel, making it a kin <strong>of</strong><br />

novelty dress shoe.<br />

Wedge Sandals Sandals but have the ankles higher as if wearing a high heels shoe.<br />

Mules Shoes <strong>or</strong> slippers with no fitting around the heel (i.e. they are backless)<br />

Slingbacks Shoes which are secured by a strap behind the heel, rather than over the top <strong>of</strong> the foot.<br />

Espadrilles Casual flat <strong>or</strong> high heeled fashion sandals <strong>of</strong> a style which usually have a cotton <strong>or</strong><br />

canvas upper and a flexible sole <strong>of</strong> rope <strong>or</strong> rubber<br />

Pumps<br />

Known in the UL as Ballerinas, are shoes with a very low heel and a relatively sh<strong>or</strong>t<br />

vamps, exposing much <strong>of</strong> the instep.<br />

Men’s Shoe Descriptions<br />

Balm<strong>or</strong>als/Oxf<strong>or</strong>ds An Oxf<strong>or</strong>d shoe is a style <strong>of</strong> leather shoe with enclosed lacing.<br />

Bluchers/Derbys The laces are tied to two pieces <strong>of</strong> leather independently attached to vamps,<br />

also known as open lacing.<br />

Monk-straps A buckle and strap instead <strong>of</strong> lacing.<br />

Slip-ons There are no lacings <strong>or</strong> fastenings. The popular loafers are part <strong>of</strong> this categ<strong>or</strong>y.<br />

Unisex Descriptions<br />

The flip-flop sandal Sandal with basic design and function<br />

Platf<strong>or</strong>m shoes Shoe with very thick soles and heels<br />

Moccasin A s<strong>of</strong>t shoe without a heel and usually made <strong>of</strong> leather.<br />

Saddles shoes Leather shoes with a contrasting saddle-shaped band over the instep<br />

Slip-on shoes A casual shoe without laces, <strong>of</strong>ten with tassels, buckles.<br />

Boat shoe Also known as deck shoe: similar to loafer, but m<strong>or</strong>e casual. Laces are simple leather<br />

with no frills. Typically has s<strong>of</strong>t leather to avoid scratching a boat deck<br />

Boots Long shoe covering the ankle.<br />

Slippers F<strong>or</strong> indo<strong>or</strong> use, commonly w<strong>or</strong>n with pyjamas.<br />

Athletic Descriptions<br />

Running shoes Emphasis on cushioning<br />

Track spikes Lightweight; <strong>of</strong>ten with plastic <strong>or</strong> metal cleats<br />

Cleat Usually, w<strong>or</strong>n playing rugby, football, & baseball<br />

Golf shoes S<strong>of</strong>t spikes made <strong>of</strong> synthetic plastic that cause less damage to greens.<br />

Bowling shoes They have hard rubber soles so as not to damage bowling alleys flo<strong>or</strong><br />

Hiking shoes Usually have high stiff fronts with many lace eyelets to provide ankle<br />

supp<strong>or</strong>t on uneven terrain<br />

Walking shoes M<strong>or</strong>e flexible sole than running shoes, lighter in weight than hiking boot.<br />

Cycling shoes Are equipped with metal <strong>or</strong> plastic cleat to interface with clip-less pedals, as well<br />

as a stiff sole to maximise power transfer.<br />

Exhibit 4.2: W<strong>or</strong>kbook Tasks<br />

First Test Set: This set involved presenting participants with banks notes ($20, and $100 denominations) and<br />

a debit card. The debit card was specifically designed so that it could not be confused with cards currently in<br />

circulation - the intent being to avoid bias linked to brand name recognition. Here participants completed w<strong>or</strong>d<br />

association tests.<br />

Second Test Set: This set comprised three scenarios - two shopping scenarios (using cash and card payment<br />

modes) and one gift situation:<br />

Imagine yesterday was your birthday, and a special person (parent, sibling <strong>or</strong> best friend)<br />

gave you a birthday card. You opened the envelope and found a NZ $50 note in cash.<br />

What thoughts and feelings come to mind? List the w<strong>or</strong>ds that come immediately to mind.<br />

Do not analyse your responses. Do not think about the w<strong>or</strong>ds. Just write down your first<br />

thoughts - even if you think they are odd <strong>or</strong> strange. Try to complete the task in no m<strong>or</strong>e<br />

than 3 minutes.<br />

Third Test Set. This set involved presenting participants with two tasks designed to allow the participants to<br />

anch<strong>or</strong> their thoughts about the notes and debit cards. This required participants to link the characteristics <strong>of</strong><br />

shoes to the bank notes and the card. They were also requested to identify, from a bank <strong>of</strong> personality traits,<br />

those they associated with the bank notes and the 49 debit card.<br />

A full version <strong>of</strong> the final version <strong>of</strong> the w<strong>or</strong>k book and management protocols is in Appendix 3 Pg.15-19.

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