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Cash or Card: Consumer Perceptions of Payment Modes - Scholarly ...

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� I will carry a calculat<strong>or</strong> and a list <strong>of</strong> items that I want to buy from the supermarket. I<br />

will get all the essentials first e.g. bread, milk, eggs. I will not take kids with. It would<br />

be nice to be able to buy some treats too. I would plan the weekly meals/school<br />

lunches and write a careful shopping list<br />

� I will buy basic first, calculating as I shop in the supermarket. I will feel pressured not<br />

to go over budget at checkout. If some necessities one on special then stock-up and go<br />

without something that may be a treat<br />

Scenario Two<br />

Your salary was deposited into your bank account that you use f<strong>or</strong> day to day expenses and<br />

bills. Any money remaining after you have paid f<strong>or</strong> the expenses is transferred to a savings<br />

account at the end <strong>of</strong> every month.<br />

Think <strong>of</strong> a weekly grocery shopping experience in a supermarket where you budgeted to<br />

spend only $200 and you only have the option <strong>of</strong> using your Debit <strong>Card</strong> to pay f<strong>or</strong> the<br />

purchases.<br />

Selected Quotes<br />

� I would check prices closely, only get essentials. Look f<strong>or</strong> budget products, probably a<br />

quick shop<br />

� When I know I have $200 in my cheque account I'd m<strong>or</strong>e likely to buy less necessary<br />

items and not go over the limit<br />

� I will just buy essentials and make sure that I don't exceed $200 as transaction would<br />

decline which is embarrassing<br />

� If I had $200 to shop f<strong>or</strong> my groceries would use about $100 the rest I would stay as a<br />

credit on my debit card<br />

� I can over spend. I wouldn't be as careful about checking the prices as I have a<br />

backup plan with the overdraft <strong>or</strong> extra dollar in account<br />

� I'd find it difficult to add up the purchases while moving around the supermarket;<br />

might make it a bit m<strong>or</strong>e stressful than usual. I'd be m<strong>or</strong>e conscious <strong>of</strong> buying the<br />

cheaper brands and try to find items on special (even though $200 is m<strong>or</strong>e than I<br />

n<strong>or</strong>mally need). Saying this I would feel a bit safer to carry a debit card than having<br />

notes in my wallet <strong>or</strong> pocket. I would still be price conscious and add up the total as I<br />

shop<br />

� If I have to use my debit card, maybe, I will not check the price <strong>of</strong> the thing and just<br />

buy it. Because I will think that" oh I have money in my account I don’t have to w<strong>or</strong>ry<br />

about it"<br />

Projective Task Three: Comparisons with Shoes and Human Personality Traits<br />

F<strong>or</strong> this test, participants were presented with a list <strong>of</strong> ‘Shoe’ types’ (see Exhibit 4.1) and<br />

asked which type <strong>of</strong> shoe they would associate with each <strong>of</strong> the payment modes. Once they<br />

had completed identifying the shoe type they were asked to identify attributes that they<br />

65

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