147 pages pdf - ICT Digital Literacy

Pedagogy & Webagogy -- Ready, Set … TRAIN and FACILITATE!
#533: Take Note: Get Organized!
Script your handout with everything you plan to say. Print it out, with your remarks in a different
color than the headings that the participants see and put them in page protectors in a 3-ring
binder. Then print out your slides (if using PowerPoint, print as handouts 3 to a page), and also
put them in page protectors and in a 3-ring binder. Have both binders on your desk. You will
now be fully prepared because you can devote the bulk of your energy and attention to
interacting with your participants, knowing what you will say, what they will see, before they do.
Doug Chasick
CallSource
#534: A "Level Setting" Success Story
In moving to a blended solution several years ago, students, service and support technicians who attend
classroom training are required to go to a training web site to take a prerequisite first. The course includes
flash or video for various topics such as: A Product Tour (which contains a product walk around, statistics
related to a product, marketing information ...), Setup and Configuration (shows how to set a product up in
a customer site), and Use and Maintenance. When the student attends class, there is a quiz to reinforce
the data in the prerequisite. This has worked well to ensure all are at the same starting place before the
Instructor Led class.
Laddene Korhonen
Hewlett-Packard
#535: Getting Everyone Up-To-Speed
Use short, content-focused e-Learning modules to level the playing field prior to classroom
discussions. This enables the classroom sessions to focus on interaction, activity and
application instead of static content.
Mark Hetrick
Aetna, Inc.
#536: People Love A Challenge
Turn management e-Training (soft skills training) into e-Learning by issuing a challenge to the
learner. At the end of the lesson, give them a challenge to test the concept or skill within the
next week/month (depends on the frequency with which the knowledge/skill can be applied).
The idea is to get them to prove to themselves that the skill/knowledge has value to them and
that the lesson has credibility. Not everyone responds but some do. And others do the "test" and
don’t email us but they transfer the learning to the work site which is what counts.
Jerry Moran
Hilton
#537: Be Natural
Use direct language when giving instruction in online sessions. Use the same sort of language you would use
if you were meeting the learners face-to-face. For example. I use headings such as: What is this module
about? What do I need to do to pass it? This is how I would handle the situation in person.
Pam Atkins
Swinburne University of Technology
#538: Count Down To Involvement
I typically have 8 to 10 people in a class. At the start of class I let everyone know that I will be
asking individuals for comments or to respond to questions. I keep notes with each participant's
name above my monitor window and mark them as I ask questions or get comments. This helps
me to make sure everyone is participating and is engaged.
Bill C Marquis
Hallmark Cards, Inc.
701 e-Learning Tips by The MASIE Center www.masie.com 107