147 pages pdf - ICT Digital Literacy

Hey, Who Moved My Administration & Support?
#645: Help Create The Right Space
Create the space, place and opportunity for
your learners to do e-Learning. It will never
work sitting at their desks, having to field
telephone calls or doing their normal duties.
Tertia Albertyn
Safmarine
#646: Spring Cleaning May Be In
Order
Make sure your e-Learning is interesting and
engaging. Get rid of all those "page turning"
e-Learning courses.
Alex Woodford
Academy Learning Ltd.
#647: Let Your Help Desk Help Out
Train your Help Desk on the new online
training delivery tool and have students call
your Help Desk for support. Never keep the
other online students waiting while you help a
single student debug their problem.
Ginger Jones
Siemens Energy & Automation
#648: Clean Out Your Course Closet (Or Server)
Schedule time to periodically evaluate and update courses. Out of date information will detract
from the learning experience.
Janet Clarey
Utica National Insurance Group
#649: eLM -- One Stop Mentoring
To help promote interest in using webcasts to supplement the classroom delivery our trainers
were familiar with, a team of twelve trainers were selected to become e-Learning Mentors, or
eLMs. This team became super users of the virtual classroom software we are using and
developed our internal processes for preparing for and delivering classes. Other trainers who
are getting ready for their first e-Class can call on their eLM to help them go through the setup
process, adopt best practices presentation and facilitation skills, and promote learner
involvement in a synchronous distance learning environment. eLMs also work with Subject
Matter Experts outside of our training group so they understand the nuances of delivering
training virtually. The eLM program has been key to the success of our e-Class program, as it
has become a preferred training delivery method for many trainers and for our customers.
Stephen Neff
Siemens
701 e-Learning Tips by The MASIE Center www.masie.com 128