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147 pages pdf - ICT Digital Literacy

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Global & Cultural Perspectives -- How NOT To Get Lost In Translation<br />

#353: Help The Audio With Neutral Accents<br />

Try to ensure that the session leader has as "neutral" an accent as possible as strong regional accents (in<br />

any language) can be difficult to understand over an IP connection and especially when you have<br />

delegates conversing in a secondary (or tertiary) language from their own prime language.<br />

Anonymous<br />

#354: When Is A Day Longer Than 24 Hours?<br />

Design asynchronous collaborative assignments and activities such that the frequency of<br />

interaction required is not negatively impacted by the latency caused by time zones of global<br />

participants. Under normal circumstances, a single simple step of "establishing roles" in a team<br />

exercise could take days to accomplish with upwards of 36 hours latency between transactions.<br />

Christopher Davis<br />

IBM<br />

#355: The Value of Humour (or Humor As We Say In The U.S.)<br />

E-Learning programme makers may shy away from injecting humour into their programmes because one<br />

person’s humour is deeply offensive to others. What starts as an attempt at humour can breach the<br />

bounds of political correctness and, far from achieving its learning objective, produces unlooked for<br />

adverse consequences for both the programme’s producer and buyer. Yet, unless in-house and external<br />

e-Learning developers can anchor their offerings in the humour that underpins the language and culture in<br />

which they are working, e-Learning programmes will never compete effectively with other humour-related<br />

methods of learning delivery.<br />

Bob Little<br />

Editor of QL Magazine<br />

#356: Round The Clock Global Considerations<br />

When suppliers go "global" they have to decide how to do all the learning design steps in a way that is related to<br />

each particular product and which incorporates clients’ wishes. One way to do this is to have task lists, then have<br />

templates and checklists for each stage and also have an additional level of review to take account of cultural and<br />

geographical differences between the producers and users of the e-Learning materials. As a global producer of e-<br />

Learning materials, you need to ensure that the end user has access to the technology to use the materials you<br />

have developed. This could be terms of access to technologies such as the Internet, intranets, extranets and<br />

videoconferencing. There needs to be an on-site coordinator for the users, along with local subject matter experts,<br />

local editors and end-user workshops. There also needs to be strong project management, not just taking account<br />

of but also exploiting the time differences between geographies – for example, using different time zones to reduce<br />

the time taken to develop the e-Learning materials.<br />

Sanjaya Sharma<br />

TATA Interactive Systems<br />

#357: Growing Your e-Learning, Literally!<br />

When creating a Spanish-based version of an existing e-Learning course, consider that the<br />

number of words when converting from English will increase approximately 30%. This will<br />

impact a number of e-Learning components including your on-screen layout, spoken audio, and<br />

likely the cost (e.g.,we pay by the word for our Spanish translation). Although we've yet to<br />

convert courses to other languages, our experience and research shows that other languages<br />

such as Italian and French are comparable, and that German has the most significant increase.<br />

Coley O'Brien<br />

Sears University<br />

#358: Don't Ignore The Obvious<br />

If using offshore development vendors looks too good to be true, it probably is!<br />

Anonymous<br />

701 e-Learning Tips by The MASIE Center www.masie.com 70

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