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147 pages pdf - ICT Digital Literacy

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Testing Here, External Testing There, Quality Assurance Everywhere<br />

#431: Document To Increase Future Quality<br />

If you are working with a team of web designers and programmers to create eCourses, always<br />

give them the requirements and allocate the time (and administrative assistance) to document<br />

each of their processes for repeatability in the next eCourse they work on. For example: How<br />

did you get the SME to develop speaker notes for that famous PowerPoint? How long did it<br />

take? What stakeholders were involved and when? Did you pilot the eCourse lesson by lesson<br />

or did you wait until the entire course was built? How can these successes help the next<br />

project? Each time you will build in more quality.<br />

Jon Aleckson<br />

Web Courseworks<br />

#432: Better Safe Than Sorry<br />

Test on more browsers and Operating Systems than you think you need to.<br />

Joe McBreen<br />

Frying Pan Technologies<br />

#433: Watch Out For Those Gremlins<br />

Test everything before you deploy it. I deployed a final assessment that could not be passed. The<br />

questions were well written and entered correctly. The answers were entered correctly. No problems,<br />

right? The scoring was off by some sort of gremlin. I proofread but never tested the actual assessment.<br />

You have no idea how angry learners get when they try and fail, try and fail, try and fail ... ad nauseam.<br />

Christel Block<br />

Convergys<br />

#434: The Weakest Link<br />

Always test out your design early on with the slowest system any of you learners will have to<br />

use. Graphics are not helpful when you have to wait two minutes for them to load.<br />

Charlotte Long<br />

St. Paul Travelers<br />

#435: Test Yourself & With Experts<br />

View the course materials as a student/learner would to ensure the material appears visually as<br />

you want it to. Provide very clear directions on how to access the course - test it out with<br />

someone first to ensure you have not left out the obvious steps to the instructor/designer that<br />

are not so obvious to the learner. Also take all the assessment material yourself to ensure the<br />

questions are accurate. Test with a content expert if necessary.<br />

Michelle LeBlanc Blair<br />

John Wiley & Sons, Inc.<br />

#436: Testing X 3<br />

Pilot the eCourse doing (1) load testing, (2) navigation/funcationality testing, (3) content testing. Have<br />

special feedback/evaluation forms available for each course. Provide specific "test scripts" with a "test<br />

methodology" so people participating in the pilot know what to look for (i.e., consistency).<br />

Jo Ann Killinger<br />

Alcatel University, North America<br />

#437: One Testing Environment At A Time<br />

Test in every type of environment that the learners may be using. I know this seems rather<br />

basic, but is a step that seems easy to cut if the deadline is looming. Lack of testing will always<br />

come back to you in some way.<br />

Debbie Strong<br />

Country Insurance and Financial Services<br />

701 e-Learning Tips by The MASIE Center www.masie.com 87

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