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147 pages pdf - ICT Digital Literacy

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Hey, Who Moved My Administration & Support?<br />

#661: Easy On The Eyes<br />

People don't like to read on a screen, so send paper if there is a lot of complex information.<br />

Angel Sancho<br />

Centro de Estudios Garrigues<br />

#662: Be Ecological & Get Organized With e-Notebooks<br />

Many courses require students to complete assignments and submit them as individual printouts or in 3-ring<br />

notebook binders. The electronic notebook method may be used in lieu of printing assignments. How does it<br />

work? The notebook is a group of subfolders and files inside a parent folder that is named with the class section<br />

# and the student's name. Students submit folders weekly to the instructor. Be sure to discuss the process with<br />

your IT staff first as network privileges will need to be granted to students.<br />

Maryann Watson<br />

Orange Coast College<br />

#663: Are You Covered For "Overhead"?<br />

Interactivity and collaboration are powerful tools that enable e-Learning to provide some of the<br />

same mentoring and peer-to-peer knowledge exchange that typically occur in a "live," face-toface<br />

environment. Interactivity and collaboration work best when moderators employ strategies<br />

and tactics to get learners engaged, and to keep them engaged. Enabling technologies also<br />

evolve, and learners' platforms may need updating. Someone needs to keep on top of this. In<br />

short, there is an "overhead," or burden, that comes with deployment of e-Learning, and<br />

successful e-Learning enterprises allocate personnel and budget to cover that overhead.<br />

Larry Franks<br />

VERTEX Solutions, Inc<br />

#664: Let Your Home Page Self-Help Learners<br />

Take the time to carefully draft the instructions you put on the home page of your e-Learning<br />

site. This is the chance to tell users how to use the site, but also WHY it has been implemented,<br />

and WHO can help them in case of problems.<br />

Jocelyn Phelps<br />

Groupe Société Générale<br />

#665: Can We Set Up A Time To Talk At Your Convenience?<br />

Just making an offer of personal telephone coaching to support an online learning program<br />

heightens interest and willingness to "try it out" tremendously.<br />

Lee Maclean<br />

Converge Consulting Group<br />

#666: Additional Contact Can Increase Usage Rates<br />

Don't hesitate to "tickle" people who should be using an e-Learning module and who are not<br />

(you can tickle with email or by phone). Sometimes there are strange reasons why they don't log<br />

on: no one told them they should, the system was down the day the link was sent, their name<br />

was misspelled by the administrator and they can't log in.<br />

Jocelyn Phelps<br />

Groupe Société Générale<br />

#667: Support Your Support People<br />

E-Learning without an adequate support system of tutors, coaches, and facilitators often leads<br />

to low completion rates.<br />

John Douglas<br />

Teknita AS<br />

701 e-Learning Tips by The MASIE Center www.masie.com 131

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