147 pages pdf - ICT Digital Literacy

The Name Of The Game: Integrating & Rolling Out Learning Solutions
#487: Take IT To Lunch
Ensure the cooperation of IT management by embracing them early on in your development
process. With IT cooperation behind you, deployment will be easier and non-confrontational.
Rick Zanotti
RELATE Corporation
#488: There Is Only One First Time
It is critical to do everything you can to ensure that someone's first experience of e-Learning is a
good one. It is far far harder to convince someone to give it a second try if they were put off the
first time! So - when implementing, incorporate not only all the obvious essentials of good
design, good marketing, relevant content, etc. but also remember the personal, even 1-to-1help,
if necessary, to ensure that the "newbie" is happy with what they are being asked to do.
Alison Goldup
#489: The "Short List" Of Players When Communicating The Roll Out
In movement to implement an e-Learning strategy (especially from a traditional training approach), ensure
that communications are loud and frequent to all who will be impacted (dare I say a systems approach to
the roll-out). For example: To Managers (How can I support employees in e-Learning efforts?), to
Employees/Learners (How do I become an e-Learner?), to Customer Relations and Marketing (How do I
advise, sell, advocate, and support e-Learning?), and to the Supply Chain (How does registration differ?,
How will learners access e-Learning?, etc.).
Angela van Barneveld
Canada Revenue Agency
#490: Show And Tell As You Roll Out
Remember to provide information on how to use e-Learning. The first lesson for a large training roll-out might
need to frame the e-Learning concept and the tools learners will need to use during the upcoming months.
Tom Swider
#491: Eliminate Rework With Pilot Teams
When rolling out e-Learning on a local or global scale, start with a pilot team of students, training
professionals and IT professionals across the globe. From my experience of implementing e-Learning on
a small and large scale within an organization, it is critical to understand the culture, attitude and
understanding of the student and the training professional, as well as the capability of your IT environment.
You would think this is a no-brainer, yet many teams are tasked with rolling out e-Learning with a narrow
understanding of the larger environment to only find themselves caught up in a bunch of rework and
"muda" (waste). The well designed pilot team is the way to go during implementations and upgrades.
Tristan L. Evans
GlaxoSmithKline
#492: Get The Timing Right For e-Learning
E-Learning has a short shelf life so it is critical to time the event so it is used or reinforced as soon after the
training session as possible. Don't train more than a few weeks prior to receiving that new application -- ideally
the training would occur while the application is being implemented. Providing training too early is as
damaging as waiting too long after implementation. Consider e-Learning products that provide an extended
time (six months to one year) after the event for students to refresh the newly acquired skill. This turns the
initial e-Learning experience immediately into Performance Support without a lot of effort and additional cost.
Oren Guidry
#493: Cover The Basics First
Insist that managers address computer literacy issues and accessibility before implementing e-Learning.
Anonymous
701 e-Learning Tips by The MASIE Center www.masie.com 98