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147 pages pdf - ICT Digital Literacy

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Content, Content (Not To Mention Content) … How To Best Design & Deliver It<br />

#231: Ease of Use & Consistency Before Platform<br />

Sometimes the available platform drives the instructional strategy, which may not be appropriate to the<br />

learning style of trainees or to the learning objectives. Don't let this happen. Also be sure to strive for a<br />

consistent look and feel as much as possible to enhance the ease of use by the learner.<br />

Ed Vaghini<br />

Aetna, Inc.<br />

#232: Learningtainment<br />

Increasingly, the key decision for e-Learning material developers is how to compete effectively with other,<br />

high quality images and deliver the "wow factor" in their programmes. If e-Learning is to continue to<br />

compete effectively for learners’ attention, its materials must place quality and learner engagement above<br />

all. To be successful, e-Learning must promote learning through entertainment.<br />

Jonathan Drake<br />

BBC Worldwide<br />

#233: Design With The Instructor To Get Their Buy In<br />

When designing blended learning interventions, include the instructor(s) at the earliest possible stage. The<br />

instructor(s) will need to take on ownership and without their involvement, they may end up viewing your<br />

interventions as ivory tower mandates and do their best to fight you every inch of the way.<br />

Eli Munzer<br />

Verizon<br />

#234: A Five Step Design Process<br />

1. Always employ good adult learning principles (there are 13 of them!) when creating<br />

instructions; 2. Have an interaction every 4-5 screens to keep the learners engaged in the<br />

learning process; 3. Have a relevant graphic on every 1-2 screens to reinforce learning through<br />

the symbology and the visual learning channels; 4. Supplement with online learning audio that<br />

reinforces the visual message; 5. Create assessment items that are at the same level of<br />

Bloom's taxonomy as the performance objectives.<br />

Richard Cavagnol<br />

Deloitte<br />

#235: Don't Be A Cold Fish<br />

Remember to put as much "warmth" into your e-Learning interactivity as possible. This is harder to do with<br />

text only since the voice carries the emotion. The "you and I" approach should be kept in mind and getting in<br />

touch with your own feelings will help you work in a more personal way. We know that personalization<br />

increases engagement and retention.<br />

Janet Poley<br />

American Distance Education Consortium<br />

#236: What You See Is What You Get - Get It Right<br />

Use visualization and metaphors not just as decorations, but as learning aids to reinforce the<br />

learning and increase retention. Reduce the amount of text on any single screen. Integrate<br />

Usability and Interface Design concepts into the module.<br />

Tom Crawford<br />

Root Learning, Inc.<br />

#237: Do Unto others As You Would Like Them to Do Unto You<br />

Write text you’d like to read yourself. For example, use the active voice, eliminate unnecessary words, write for an 8 th<br />

grade level – even Ph.D’s prefer clear, simple sentences. And use graphics to encapsulate content, not to decorate.<br />

Christopher Lierle<br />

GreenPoint Mortgage<br />

701 e-Learning Tips by The MASIE Center www.masie.com 47

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