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The Learning Tools & Technology Tsunami – Will You Sink Or Swim? #340: Don't Overkill On The Tool(s) Use software that is easy to use and doesn't require support. For example, I use PowerPoint broadcasts from our web server. It doesn't require support from our technical team and any technology that can be viewed in a browser is supported. Scott Jeffery-Madison #341: Piggy Back Corporate IT's Infrastructure Your IT department probably paid good money for tools and technology, and it's bad form to pay twice for the same thing. Why buy a threaded discussion tool when one may already be owned? Save your dollars for other budget line items. Tom Swider #342: The Right Less is More In implementing an enterprise learning solution, don't exchange an extensive feature list (aka - bells and whistles) for strong and compatible enterprise architecture. Anonymous #343: Risky Media Player Security is a major concern for most corporations and the IT departments are usually in charge of it. Create content using tools that do not jeopardize corporate operations with security holes due to media players. Rick Zanotti RELATE Corporation #344: Define & Document Your Content Interoperability Framework E-Learning brings a new dimension to learning practitioners - that of moving content around the network and understanding the server side dependencies involved. Standards do a lot to advance the cause of interoperability with regard to content resources (asynchronous, synchronous, formal, informal, etc.) communicating with system resources (e.g., the LMS). However, standards are only one layer in a robust definition of a complete enterprise level framework. Other factors include network configuration, firewalls and security policies; content deployment scenarios (local, hosted, hosted outside firewalls, etc.); content tool formats (and how they incorporate/generate standards tags); and considerations for managing, assembling and reusing modular components. Defining and documenting how this 5-layer framework works in your organization and providing guidelines for testing and import processes (e.g., acceptance criteria) will go a long way to solving the content interoperability challenge and expanding your enterprise learning footprint further and faster. Grant Ricketts Saba #345: Caching Out Make sure if you are using a cache server to have caching disabled for the IP or Domain Name of the server where your LMS and courses reside. If not disabled, this will cause many problems for users on your network as they navigate through a course (e.g. blank white screens etc.) Randy Fingleton Steelcase 701 e-Learning Tips by The MASIE Center www.masie.com 68
Global & Cultural Perspectives -- How NOT To Get Lost In Translation Chapter 6: Global & Cultural Perspectives - How NOT To Get Lost In Translation What is involved when implementing training programs globally? More than “just” e-Learning! Your toolbox also needs to consider and plan for changing time zones, translation and localization, cultural sensitivity, language and accents, differing bandwidths and infrastructure, round-the-clock support, and the appropriate use of colors and graphics to name just a few additional components. #346: 1st Annual Global e-Learning Day Block a day where everyone does e-Learning. Bob Dean Grant Thornton #347: Cultural Sensitivity When deploying for multi-culture, multi-language, multi-country, be very sensitive to local nuances and language(s). Ashok Malani TIMGC, Inc. #348: Do You Know Your Content's Reading Level? Be aware of your content's reading level and make sure that it is reflective of your target learners' aptitudes. This is even more critical when deploying internationally. Darren W. Hood Galaxy Plus Credit Union System #349: International Awareness-o-Meter When launching an e-Learning program globally, it’s important to promote awareness, community, and learning value. This can be accomplished by targeting three key areas within the launch plan: 1) marketing & communications – increase awareness and demand for the e- Learning offering, 2) web development – attract and engage users through online communities, 3) course development – increase learning value through dynamic content. Karina Jensen Global Minds Network #350: Mostly Cultural Culture is 70% of the success on an e-Learning project. Carlos Bravo E-Learning Solutions #351: When in LA, Blend In Latin American countries, it is especially important to think of blended solutions that include classroom, async and sync content. Juan Diego Jaramillo VCB S.A. #352: Viva La Diferencia An e-Learning solution which is effective in one work group or one location/country is often not appropriate or as effective elsewhere. Provide options and alternatives while simultaneously building acceptance. Mick Thomas Dow 701 e-Learning Tips by The MASIE Center www.masie.com 69
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