147 pages pdf - ICT Digital Literacy
147 pages pdf - ICT Digital Literacy
147 pages pdf - ICT Digital Literacy
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
Hey, Who Moved My Administration & Support?<br />
#637: Week by Week Views<br />
Include a printer-friendly course schedule showing topics and activities week by week, including any set tasks.<br />
Paul Left<br />
Verso NZ Ltd.<br />
#638: Need and Relevance Drive Customer Usage<br />
Try to establish a "need" so the user is encouraged to absorb and understand the material<br />
rather than just remember it. And don't expect users to voluntarily sign up for online classes<br />
- even a 10 minute module will get pushed to the bottom of the pile if it has no relevance to that<br />
person at the time.<br />
Martin Cannard<br />
Symantec Corporation<br />
#639: Support Pillars Hold Up The Structure<br />
Provide ongoing support - either from a mentor, tutor, manager or someone else. There is a<br />
strong need for an online learner to feel connected, not isolated.<br />
Abi O'Neill<br />
Melbourne Business School<br />
#640: Keep That Support<br />
Did you know that e-Learning doesn't necessarily save work labor? You still need qualified<br />
workers to be in the class, to help the students, and supervise them.<br />
Shuka Shavit<br />
#641: Auto Response Rules "In A Box"<br />
Consider using a sequential autoresponder to create follow up emails. We use them to reinforce<br />
key principles of our content, remind our participants about certain tasks or habits, and to<br />
deepen the understanding by highlighting different aspects of our content. What are our internal<br />
rules? 1. Since everybody is in a kind of rush, keep your emails short and precise. 2. If you have<br />
more to say, use a link to a webpage to present longer content. 3. Send out messages with a<br />
positive attitude. 4. Keep the rhythms reasonable. One email per week in most cases is enough.<br />
5. Give an unexpected freebie (eBook, free course etc.) at the second or third email. 6. Allow<br />
participants to get the next tip now, if they wish. 7. Always allow one to unsubscribe, of course.<br />
8. Ask for feedback when the series is over.<br />
Martin Weiss<br />
e:works<br />
#642: Connected, Not Lonely<br />
In blended courses, students should get some kind of a message from tutors every day.<br />
Otherwise, he/she will feel alone.<br />
Marek Kotowski<br />
#643: Let The Social "Safety Net" Work For You<br />
We must not forget the social dimensions of learning. Build it in all your processes and customer<br />
contact opportunities.<br />
Dieter Stößel<br />
#644: We're All Different<br />
Remember that some people may need help adapting to "‘getting to know people" via a solely written medium.<br />
Frankie Forsyth<br />
Australian Flexible Learning Community<br />
701 e-Learning Tips by The MASIE Center www.masie.com 127
Change language