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147 pages pdf - ICT Digital Literacy

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Global & Cultural Perspectives -- How NOT To Get Lost In Translation<br />

#359: Hello, Hola, Alló<br />

Always offer students technical support, but also be sure the support speaks the language of the students.<br />

Eduardo Ramos<br />

Instituto Infnet<br />

#360: Turn The Audio On/Off As Per Your Bandwidth<br />

If yours is a large organization with many offices across the globe with varying bandwidths, go<br />

for two versions of a course: audio enabled and audio disabled. You can then deploy the<br />

audio-disabled version to those centers that have poor bandwidths.<br />

Linda Al Ansari<br />

Emirates<br />

#361: Going Globally Primer<br />

Before you decide to go global with your e-Learning offerings, consider cultural differences such<br />

as language, technology, local business practices, learning methodologies, and training needs.<br />

Evaluate the following data from your target markets: 1) market demand – user profile and<br />

course preference, 2) technology - internet access and cost, 3) language - web support for<br />

localized <strong>pages</strong>, and 4) culture - local learning practices.<br />

Karina Jensen<br />

Global Minds Network<br />

#362: Steady, But Surely<br />

In some cultures, it's necessary to build e-Learning acceptance slowly and with small successes.<br />

Laura Amick<br />

Wegmans Food Markets, Inc.<br />

#363: Group e-Learning Works Best For Some Cultures<br />

The 2 major challenges we are facing to deploy e-Learning in EMEA (Europe Middle East and<br />

Africa) are: 1) The motivation barrier: we can say whatever we want about an e-Learning event<br />

whether it be a WBT, a virtual classroom, a simulation, a remote lab exercise ... but many<br />

students feel isolated and lonely in front of their screens and 2) the language barrier:<br />

English/American is the common language for all of us but how good are we at using it for<br />

learning purposes? So, the idea I am currently piloting is to deploy local learning facilities for<br />

e-Learning events. What does it change? It's not purely virtual any longer because you will find<br />

classmates in the local learning facility participating in the same event ... or in another one. You<br />

are not lonely any longer because you can share with your colleagues in your native language<br />

the learning experience you are having. You can go with them for a coffee. This way, we rebuild<br />

in the local learning facility something we had in the classroom and attempt to rebuild something<br />

we have partially lost in most purely virtual events - the atmosphere of friendship that supports<br />

learning by engaging learners with the content, the instructor, and their peers. Motivation is an<br />

enabler or a catalyst for learning. My own experience has shown that in most cases, learners<br />

still need proximity their peers to be motivated and engaged.<br />

Olivier Lavergne<br />

Hewlett-Packard<br />

#364: Totally Lost In Translation<br />

If you are training internationally (which will happen more and more w/ remote solutions), you<br />

need to be very sensitive to your language, pronunciation and slang. "It isn't rocket science" or"<br />

Let's put together a straw man" doesn't mean anything to many people.<br />

Carmela Southers<br />

Ken Blanchard Companies<br />

701 e-Learning Tips by The MASIE Center www.masie.com 71

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