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147 pages pdf - ICT Digital Literacy

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Strategic Planning vs. Leading Willy Nilly<br />

#114: Align Learning With Business Units<br />

Regardless of politics and reporting structures, the most successful models to emerge employ<br />

cross-functional Account Management teams to continually plan and manage learning strategy<br />

and development with Business Unit leadership and key process owners. In these<br />

environments, "engagement becomes marketing" as teams partner to define key business<br />

metrics and success factors, and then how and what training programs will support and<br />

enhance them. A best practice emerging from this engagement model is that they "grade" one<br />

another on their results and report this up the food chain. The picture of two different business<br />

executives, both of whom are close to "achieving their numbers," is vastly different if one is<br />

getting a "B+" on people development and the other is getting a "C-."<br />

Grant Ricketts<br />

Saba<br />

701 e-Learning Tips by The MASIE Center www.masie.com 25

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