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Draft Project Impact Report - Boston Redevelopment Authority

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Exeter Residences\888 Boylston<br />

Green Line Capacity<br />

\\Mabos\projects\09916.00\docs\Permits\DPIR\Text\DPIR Chapter 4<br />

Transportation081208-clean.docx<br />

phasing for signalized intersections in the Back Bay area. This effort includes<br />

modification to vehicle and pedestrian timings, offsets and time of day operation<br />

that will enhance the overall vehicle operations and pedestrian safety.<br />

MBTA Capital Investment Program – In the <strong>Draft</strong> FY 2006-FY 2011 Capital<br />

Investment Program document, the MBTA announced that it is planning on<br />

purchasing No. 8 size trains for the Green Line, in order to increase capacity.<br />

The Proponent has met with representatives of the MBTA to discuss Green Line<br />

operations and capacity. The <strong>Project</strong> site is served by all four branches of the Green<br />

Line via the Copley Square, Hynes and Prudential stations. The E-Line and<br />

Prudential station are the closest to the Prudential Center site.<br />

The MBTA representatives stated that the MBTA has made a number of<br />

improvements to the Green line, many in the last year, to improve capacity,<br />

efficiency and speed of the system. One of the operational goals is not to leave any<br />

riders behind due to overcrowded trains. They acknowledged this has been a<br />

problem in the past, most notably during peak periods. Due to physical and<br />

management improvements the MBTA has greatly reduced overcrowding.<br />

Improvements identified by the MBTA include the following:<br />

Installation of ticket machines at all local stops. This has dramatically<br />

improved operations at the Prudential stop where previously, ticket sales<br />

occurred on the train car, which became a bottleneck during peak periods.<br />

Institution of a policy where all cars running on the E-line are two-car trains,<br />

thereby increasing capacity.<br />

An increase in the number of trains running during the peak hour on the Eline<br />

from 20 to 36.<br />

Institution of a staffing and scheduling policy to ensure that 5-minute<br />

headways are being maintained during peak hours.<br />

Use of the “Write to the Top” campaign to identify system operational<br />

shortfalls and allow the MBTA staff to address issues more expeditiously.<br />

This program encourages writing or emailing the MBTA (in this case<br />

greenline@mbta.com) with comments, complaints and suggestions. The<br />

MBTA representative noted that they use this as a barometer of MBTA<br />

satisfaction.<br />

Implementation of track-work improvements to increase speed and<br />

efficiency, most notably on the D-line.<br />

Transportation 4-23

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