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the municipal secretary desktop reference manual - Southwestern ...

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Grievances<br />

Small Municipality Procedures<br />

It is <strong>the</strong> intent of <strong>the</strong><br />

to settle any employee grievances fairly, quickly and<br />

at <strong>the</strong> lowest level possible. This is possible only when all parties to <strong>the</strong> grievances<br />

attempt to understand each o<strong>the</strong>r's interests. Persons responsible for answering grievances at<br />

each step are expected to know rules and policies and to know <strong>the</strong>ir own authority and<br />

use it to its full extent in answering grievances.<br />

If <strong>the</strong> grieving employee is covered by a collective bargaining agreement, <strong>the</strong> grievance<br />

procedure listed in <strong>the</strong> agreement shall be followed.<br />

If <strong>the</strong> grieving employee is not covered by a collective bargaining agreement, <strong>the</strong><br />

employee shall present <strong>the</strong> grievance in writing to <strong>the</strong><br />

manager on forms provided by<br />

<strong>the</strong><br />

as soon as possible after <strong>the</strong> conditions or events giving rise to <strong>the</strong> grievance<br />

are known.<br />

If <strong>the</strong> employee is not satisfied with <strong>the</strong> manager's response or if no response is<br />

received within one week of <strong>the</strong> presentation of <strong>the</strong> grievance, <strong>the</strong> employee may present <strong>the</strong><br />

grievance in writing to <strong>the</strong><br />

and request a hearing on <strong>the</strong> grievance.<br />

The<br />

shall schedule a hearing and deliberation on <strong>the</strong> grievance no later than <strong>the</strong> next<br />

regular meeting of <strong>the</strong> following receipt of <strong>the</strong> grievance and shall present a written<br />

response to <strong>the</strong> employee no later than seven days following <strong>the</strong> hearing.<br />

Three-Step Procedure<br />

It is <strong>the</strong> intent of this procedure to settle grievances fairly, quickly and at <strong>the</strong> lowest<br />

level possible. This is possible only when all parties to <strong>the</strong> grievances attempt to understand<br />

each o<strong>the</strong>r's interests. Persons responsible for answering grievances at each step are<br />

expected to know<br />

rules and policies and to know <strong>the</strong>ir own authority and use it to its<br />

full extent in answering grievances. If <strong>the</strong>re is good reason and if agreed to by all parties, <strong>the</strong><br />

time limits specified in <strong>the</strong> procedure may be extended in order to allow a satisfactory solution to<br />

be reached.<br />

Failure of management to respond to a grievance within specified time limits will allow <strong>the</strong><br />

grievant to proceed to <strong>the</strong> next step of <strong>the</strong> process but will not be considered as any type of<br />

agreement or consent by management.<br />

The higher steps of <strong>the</strong> procedure are intended for cases when <strong>the</strong>re is a dispute over <strong>the</strong><br />

meaning of a policy, situations which are not covered by<br />

policy or cases where<br />

following a policy would result in situations that are obviously unfair or unintended.<br />

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