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consumers watch five per cent less TV news, ten per cent less TV movies<br />

and ten per cent less TV talk-shows than offline consumers.<br />

Cost savings<br />

The development of direct response television of which web TV will play<br />

a part will provide more efficient use of advertising investment. In the US,<br />

direct response television advertising is now a US$18.6 billion industry<br />

(Sydney Morning Herald, 22/6/99).<br />

The Internet is making possible the same diffusion of broadcasting power<br />

as with print. This is due to the lower costs of transmission. The<br />

‘web-cam’, though usually delivering poor quality pictures, is a feature of<br />

many websites. Lower costs is enhancing the development of community<br />

television along the lines of community radio. Community radio employs<br />

about 500 people and turns over $25 million. There would be potential<br />

for this to increase two or three times in a television environment.<br />

New costs<br />

The preoccupation with the politics of ownership and the concomitant<br />

attem<strong>pt</strong> to impose regulation by partitioning technologies is likely to<br />

divert funds which might otherwise have been invested in content.<br />

The uncertainty of technological direction is also likely to see<br />

some wasted investment, as with the duplication of investment in<br />

cable networks.<br />

Industry structure and new business models<br />

The future industry structure will depend upon the regulatory<br />

environment. There may be some new large players in the industry if the<br />

government allows new entrants, notably News and Fairfax to commence<br />

datacasting. Fairfax has argued that the opportunity cost of limiting access<br />

to digital television to the existing broadcasters is $1 billion.<br />

The strength of pay TV, which now has over one million subscribers, or<br />

16 per cent of households, and has ca<strong>pt</strong>ured 7.3 per cent of the audience,<br />

points to the value of a proliferation of channels. There is an inevitable<br />

deterioration in the economics of content production when a given<br />

program is one of a hundred different choices compared to when it is one<br />

of four.<br />

What will be delivered, where and by what is not so clear. George Gilder<br />

remarks that television and the personal computer will merge in the same<br />

way that the horse and cart merged with the automobile. In other words,<br />

he sees the triumph of PC intelligence. 17<br />

It is not clear what interactivity has to add to the genre of programming<br />

developed for television, or whether new forms of interactive<br />

programming will be developed. It is not clear how great the demand is<br />

for people to be able to read and see the news and see, or be able to enter<br />

a statistics database while watching the game. The most apparent<br />

commercial benefit of interactive television is the ability to conclude<br />

direct sales following advertisements, but there is not yet a new model<br />

for programming.<br />

17 http://www.forbes.com/asap/<br />

138

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