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Executive summary<br />

E-commerce is stimulating a<br />

structural change in the<br />

economy.<br />

What difference will greater<br />

use of e-commerce make to<br />

Australia’s economy?<br />

The key finding of this study<br />

is that e-commerce will<br />

bring substantial net benefits<br />

to Australia’s economy.<br />

Winning industries are those<br />

that make most use of<br />

e-commerce.<br />

Some industries may<br />

experience some<br />

displacement.<br />

There should be net growth<br />

in employment.<br />

Competitiveness will be<br />

sensitive to changes in<br />

e-commerce use.<br />

E-commerce using the Internet is a new way of advertising, buying, selling<br />

and, in some cases, delivering goods and services. Open access to the<br />

electronic marketplace for households as well as businesses, large and<br />

small, has only existed for the last three or four years yet it is growing<br />

quickly. It is already clear that e-commerce will bring significant changes<br />

to business, consumers, government and the economy. Companies are<br />

changing the way that they undertake their business. New industries are<br />

emerging and old ones are getting a new lease of life. Others may not fit<br />

in this new environment and may decline. What will be the outcome of<br />

this complex and extensive structural change?<br />

The focus of this pilot study is upon change. In particular it concentrates<br />

upon what difference greater use of e-commerce will make to current<br />

forecasts of economic outcomes. The study therefore concentrates on<br />

activities that are viewed as being likely to experience significant change.<br />

This includes impacts brought about by the emerging widespread<br />

potential for consumers and businesses to undertake electronic<br />

transactions over the Internet. This is a new and rapidly growing activity<br />

that is not likely to have been fully factored in to most economic<br />

forecasts. Other aspects of e-commerce, including electronic transactions<br />

undertaken over less accessible or proprietary networks such as the<br />

payments system, the use of EDI, ATMs or EFTPOS are already largely<br />

factored in to the economic outlook.<br />

The net benefits will be realised if, as expected, widespread ado<strong>pt</strong>ion of<br />

e-commerce proves to be a more efficient mode of doing business and the<br />

benefits exceed the costs. If this is the case, it could produce a growth<br />

dividend as a result of freeing resources that can be used in other parts of<br />

the economy. Simulation results obtained from the MONASH model<br />

indicate that the net impact could be a 2.7 per cent increase in the level<br />

of national output, and enhance consum<strong>pt</strong>ion (a better indicator of<br />

material wellbeing) by about $10 billion within the next decade.<br />

The main sectors that expand are expected to be those that offer products<br />

and services that are amenable to e-commerce. This includes sectors such<br />

as media and entertainment, and banking and finance. Some sectors will<br />

be larger because of flowon effects as changes ripple through the<br />

economy; housing is one example.<br />

Industry sectors that are essentially ‘disintermediated’ by the use of<br />

e-commerce (such as retail and wholesale trade) may have lower output<br />

than otherwise. Industries involved in commodity exports may be<br />

sensitive to flow on impacts (particularly higher real wages and a higher<br />

real exchange rate).<br />

The efficiencies brought about by e-commerce are expected to result in<br />

changed employment opportunities. Some sectors will expand and<br />

increase job numbers, others will be smaller than otherwise. Overall,<br />

employment will expand. Demand is likely to be strongest in occupations<br />

that are related to tourism and associated support services.<br />

It is possible that a flow on impact of the productivity gains and growth<br />

could be a temporary minor deterioration in the balance of trade.<br />

Looking into the medium term, the export enhancing benefits will<br />

outweigh other factors and the trade situation will improve.<br />

ix

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