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Health<br />

Significant efficiencies stand to be made in pharmaceutical supply chains.<br />

New service modes and channels to the consumer will be developed, as<br />

will expanding electronic modes of operation, such as telemedicine.<br />

Considerable potential gains in terms of reduced ‘avoidable incidents’<br />

were also identified although still difficult to quantify at this stage.<br />

No direct impacts are identified at this time in this sector in the interests<br />

of producing a conservative estimate of the impact of e-commerce.<br />

Education<br />

E-commerce will provide greater opportunities for distance education and<br />

improved efficiencies through online processes to bypass traditional<br />

administrative functions. Greater reliance on e-commerce is an<br />

increasingly unavoidable requirement when seeking to conduct<br />

educational services over multiple campuses, through distance learning,<br />

and to attract foreign students.<br />

No direct impacts are factored in to this pilot study, although it is clear<br />

that this will result in an understatement of the benefits.<br />

Agriculture<br />

A high reliance on accurate information and large distances between<br />

producers and customers makes this sector conducive to the benefits of<br />

e-commerce. E-commerce provides additional opportunities to<br />

generate operational efficiencies such as obtaining better weather and<br />

stock information or bypassing intermediaries and locating cheaper<br />

inputs. It also allows agribusinesses to market products more<br />

effectively to wider audiences.<br />

It seems likely that much of the savings to be experienced by the<br />

agriculture sector will be due to efficiencies in other sectors from which it<br />

buys its inputs.<br />

Mining<br />

Despite conducting a large proportion of transactions in the industry<br />

electronically, it is not clear that there will be as profound a change in<br />

this sector as there will be in others. Nonetheless, general<br />

opportunities for disintermediation (cost saving) and re-intermediation<br />

(new costs) are still expected to occur as use of e-commerce expands<br />

throughout the economy.<br />

When looking at the modelling of these impacts it seems reasonable to<br />

factor in modest savings in retail and wholesale margins in the sector<br />

(i.e. reduced costs through some disintermediation) in the purchase<br />

of inputs.<br />

3.2 Some overarching points<br />

Drawing the above impacts and other points made in various sections in<br />

Part 2, it is possible to discern some broadly applicable impacts on<br />

business. Many of these relate to challenges that individual business are<br />

increasingly going to have to come to terms with. They do not generally<br />

impact on the overall level of activity or industry costs, and so will not be<br />

factored in to the modelling process that follows, but they should<br />

nevertheless be factors of increasing importance in the strategic thinking<br />

in business for some time to come.<br />

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