Brand Relevance: Making Competitors Irrelevant - always yours

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112 BRAND RELEVANCE introduction, Chrysler still had 44 percent of the market, more than Toyota and Honda combined. 9 <strong>Competitors</strong> came up with inferior options to attempt to participate in the new category that Chrysler had created. It was not until Honda spent six months having its people study the experiences of U.S. drivers and came out with the second - generation Odyssey in 1998 that Chrysler had a real challenger. The fi rst - generation Odyssey, which was not well received, was narrow, had four conventional doors, and had an underpowered four - cycle engine. Toyota introduced the Sienna in 1998, but it took a few years more until the car was improved to be a real alternative to the Chrysler products. Before that the Toyota offer was an odd - shaped, rear - wheel - drive, underpowered vehicle called the Previa. The fact that Chrysler was the only viable option for the new category for some sixteen years and the leader after that time is remarkable. Its continuous improvement over time helped. Chrysler had many fi rsts in the minivan category. By 1990 the fi rst all - wheel drive on a front - wheel platform and child - safety locks on sliding doors were added. A driver - side sliding door and Easy - Out Roller Seats were in place by 1995. During the next fi ve years, wireless headphones and an LCD screen for in - vehicle entertainment systems plus three - zone temperature control became available. By 2009; the vehicles included a third - row easy - entry system, the Swivel ’ n Go seat system, in which the second - row seats swivel, and an integrated child booster seat. GM and Ford came out in 1985 with rear - wheel - drive, truck - like vans, the Chevrolet Lumina and the Ford Aerostar, which were perceived as lumbering and ineffi cient. Even in the mid - 2000s, GM and Ford were not factors in the midsize minivan market, although they did have presence in the large - van market. Why? Why did the major competitors allow Chrysler to own such an important segment for so long? The reasons differ a bit
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“ What always amazes me about Dav
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Brand Relevance
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Copyright © 2011 by John Wiley & S
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Contents Preface xiii 1. Winning th
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CONTENTS xi Does the Offering Have
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Preface During the last ten years,
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PREFACE xv There are dozens of othe
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You do not merely want to be consid
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2 BRAND RELEVANCE whereas the other
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4 BRAND RELEVANCE and being the num
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6 BRAND RELEVANCE Figure 1.2 The As
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8 BRAND RELEVANCE new tools, a new
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10 BRAND RELEVANCE The fi rst and m
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12 BRAND RELEVANCE There are a host
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14 BRAND RELEVANCE Figure 1.3 Brand
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16 BRAND RELEVANCE differentiation,
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18 BRAND RELEVANCE the competitor
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20 BRAND RELEVANCE the one UPS has
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22 BRAND RELEVANCE to some other st
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24 BRAND RELEVANCE A major risk is
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26 BRAND RELEVANCE The New Brand Ch
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28 BRAND RELEVANCE In the case of a
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30 BRAND RELEVANCE the brand role m
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32 BRAND RELEVANCE innovation. Or t
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34 BRAND RELEVANCE into a sustainab
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36 BRAND RELEVANCE newness (defi ne
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38 BRAND RELEVANCE A highly differe
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40 BRAND RELEVANCE champions of the
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42 BRAND RELEVANCE These works and
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44 BRAND RELEVANCE and transformati
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2 UNDERSTANDING BRAND RELEVANCE Cat
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UNDERSTANDING BRAND RELEVANCE 49 ch
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UNDERSTANDING BRAND RELEVANCE 51 ex
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UNDERSTANDING BRAND RELEVANCE 53 Th
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UNDERSTANDING BRAND RELEVANCE 55 Cu
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UNDERSTANDING BRAND RELEVANCE 59 th
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UNDERSTANDING BRAND RELEVANCE 61 wa
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UNDERSTANDING BRAND RELEVANCE 65 su
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UNDERSTANDING BRAND RELEVANCE 67 th
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70 BRAND RELEVANCE Retailers have s
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72 BRAND RELEVANCE but functional.
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74 BRAND RELEVANCE statement agains
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76 BRAND RELEVANCE business grows b
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78 BRAND RELEVANCE advantages. So h
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80 BRAND RELEVANCE would affect the
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82 BRAND RELEVANCE and related cont
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84 BRAND RELEVANCE go that involve
Page 210: 86 BRAND RELEVANCE The Subway Story
Page 214: 88 BRAND RELEVANCE The totality of
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Page 222: 92 BRAND RELEVANCE hang from the ce
Page 226: 94 BRAND RELEVANCE elusive synergy
Page 232: 4 MARKET DYNAMICS IN THE AUTOMOBILE
Page 236: MARKET DYNAMICS IN THE AUTOMOBILE I
Page 266: 114 BRAND RELEVANCE 1997 that was v
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Page 286: 124 BRAND RELEVANCE Key Takeaways
Page 290: 126 BRAND RELEVANCE “ aha! ” ex
Page 294: 128 BRAND RELEVANCE In addition to
Page 298: 130 BRAND RELEVANCE the resulting t
Page 302: 132 BRAND RELEVANCE In 1977 another
Page 306: 134 BRAND RELEVANCE Nabisco Cookies
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138 BRAND RELEVANCE The decision to
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140 BRAND RELEVANCE 150 studies to
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142 BRAND RELEVANCE only a partial
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144 BRAND RELEVANCE dominated in te
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146 BRAND RELEVANCE designed for an
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148 BRAND RELEVANCE its various for
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150 BRAND RELEVANCE fi nally, in mi
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152 BRAND RELEVANCE Figure 5.2 Heal
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154 BRAND RELEVANCE and subcategori
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6 FINDING NEW CONCEPTS The best way
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FINDING NEW CONCEPTS 159 only linke
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FINDING NEW CONCEPTS 161 for produc
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FINDING NEW CONCEPTS 163 Where did
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Concept Generation FINDING NEW CONC
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FINDING NEW CONCEPTS 167 context an
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FINDING NEW CONCEPTS 169 What can a
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FINDING NEW CONCEPTS 171 do so. The
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FINDING NEW CONCEPTS 173 equipment
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FINDING NEW CONCEPTS 175 • Prophe
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FINDING NEW CONCEPTS 177 Observatio
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FINDING NEW CONCEPTS 179 LEGO const
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FINDING NEW CONCEPTS 181 hidden and
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FINDING NEW CONCEPTS 183 External s
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FINDING NEW CONCEPTS 185 organizati
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FINDING NEW CONCEPTS 187 did not re
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FINDING NEW CONCEPTS 189 the produc
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FINDING NEW CONCEPTS 191 course is
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FINDING NEW CONCEPTS 193 The challe
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Key Takeaways FINDING NEW CONCEPTS
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198 BRAND RELEVANCE The prospects o
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200 BRAND RELEVANCE leaning. It exp
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202 BRAND RELEVANCE Figure 7.1 Thre
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204 BRAND RELEVANCE had a smaller p
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206 BRAND RELEVANCE particularly ri
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208 BRAND RELEVANCE boring. Perhaps
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210 BRAND RELEVANCE can change the
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212 BRAND RELEVANCE Furthermore, mo
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214 BRAND RELEVANCE actually purcha
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216 BRAND RELEVANCE initiative. An
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218 BRAND RELEVANCE Home Depot, fou
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220 BRAND RELEVANCE to happen. The
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222 BRAND RELEVANCE focus on how to
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224 BRAND RELEVANCE Recall how info
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8 DEFINING AND MANAGING THE CATEGOR
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DEFINING AND MANAGING THE CATEGORY
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270 BRAND RELEVANCE computers. Tech
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272 BRAND RELEVANCE his help in bri
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274 BRAND RELEVANCE heritage, its p
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276 BRAND RELEVANCE Figure 9.2 Crea
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278 BRAND RELEVANCE Delivering an o
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280 BRAND RELEVANCE Brand Equity Br
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282 BRAND RELEVANCE always been an
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284 BRAND RELEVANCE resent a brand
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286 BRAND RELEVANCE Maine, Sam Adam
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288 BRAND RELEVANCE Branded Feature
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290 BRAND RELEVANCE a branded servi
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292 BRAND RELEVANCE Involving the C
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294 BRAND RELEVANCE Link the Brand
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296 BRAND RELEVANCE brand; energizi
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298 BRAND RELEVANCE a strong market
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300 BRAND RELEVANCE not only favore
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302 BRAND RELEVANCE This chapter wi
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304 BRAND RELEVANCE lingering memor
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306 BRAND RELEVANCE The stick - to
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308 BRAND RELEVANCE introducing Chi
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310 BRAND RELEVANCE investment is r
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312 BRAND RELEVANCE handicap becaus
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314 BRAND RELEVANCE diffi cult to a
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316 BRAND RELEVANCE externally sour
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318 BRAND RELEVANCE Branded Social
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320 BRAND RELEVANCE Beware of makin
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322 BRAND RELEVANCE their Genesis s
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324 BRAND RELEVANCE the Year award
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11 THE INNOVATIVE ORGANIZATION In m
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THE INNOVATIVE ORGANIZATION 329 emp
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THE INNOVATIVE ORGANIZATION 331 Fig
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THE INNOVATIVE ORGANIZATION 333 Fig
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Entrepreneurial Culture THE INNOVAT
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THE INNOVATIVE ORGANIZATION 337 als
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THE INNOVATIVE ORGANIZATION 339 the
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THE INNOVATIVE ORGANIZATION 341 pro
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THE INNOVATIVE ORGANIZATION 343 sub
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THE INNOVATIVE ORGANIZATION 345 org
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THE INNOVATIVE ORGANIZATION 347 com
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THE INNOVATIVE ORGANIZATION 349 exi
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THE INNOVATIVE ORGANIZATION 351 imp
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THE INNOVATIVE ORGANIZATION 353 3.
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356 EPILOGUE It is true that avoidi
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Notes Chapter One 1. From a talk gi
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NOTES 361 Across - Category Conside
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NOTES 363 3. “ Lexus 400, ” Toy
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NOTES 365 5. Tom Kelly, The Art of
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NOTES 367 18. Andrew S. Grove, Keyn
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NOTES 369 8. Pallavi Gogoi and Mich
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INDEX A A.1. steak sauce, 28 Aaker,
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INDEX 373 Chux, 32-33 Circuit City,
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INDEX 375 work” concept, 330; Ima
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INDEX 377 Magee, D., 327, 329 Marig
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INDEX 379 Rakuten, 70-71 Ralph Laur
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INDEX 381 offerings, 124, 155; over
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