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Brand Relevance: Making Competitors Irrelevant - always yours

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7<br />

EVALUATION<br />

A great company is more likely to die of indigestion<br />

from too much opportunity than starvation from<br />

too little.<br />

—David Packard, founder, HP<br />

Nobody has ever bet enough on a winning horse.<br />

—Richard Sasuly, author, horseracing authority<br />

A key to creating and implementing an offering that will<br />

drive a new category or subcategory is an accurate evaluation<br />

of the prospects of a concept and the ability to pull it off.<br />

The Segway case provides a good illustration of the diffi culties<br />

of both.<br />

Segway ’ s Human Transporter<br />

Dean Kamen was a successful inventor mainly in the medical<br />

device fi eld. One of his inventions was a wheelchair, the iBot,<br />

that could climb stairs. That technology provided the basis for<br />

a far more exciting product, the Segway Human Transporter<br />

(HT), introduced in 2001. An upright, two - wheeled people<br />

mover with which the driver could accelerate or stop simply by<br />

leaning forward or backward, it could travel up to 12 mph and<br />

had a 17 - mile range before needing recharging. Its core mechanism<br />

was termed dynamic stabilization and involved six gyroscopes,<br />

two tilt sensors, and a dual computer system capable of<br />

adjusting the Segway one hundred times a second.<br />

197

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