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Brand Relevance: Making Competitors Irrelevant - always yours

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280 BRAND RELEVANCE<br />

<strong>Brand</strong> Equity<br />

<strong>Brand</strong> equity often represents the strongest barrier. The brand<br />

that fi rst gets traction for the new subcategory, the early market<br />

leader, has more freedom to create brand associations, less<br />

clutter in which to operate, and the potential to defi ne the new<br />

category or subcategory in a way that links to the brand and<br />

emphasizes the innovations the brand owns. The result can be<br />

a strong brand with visibility and energy that has preempted the<br />

most effective positioning strategy.<br />

The strength of the brand, indeed the success of the offering,<br />

will depend in part on the brand strategy. Should it be a stand -<br />

alone new brand? An endorsed brand? Or should the fi rm use an<br />

existing master brand with a new subbrand?<br />

A new brand developed to support an offering that defi nes<br />

a new category or subcategory is able to signal “ new ” and to<br />

develop a benefi t story and a personality without inhibitions. For<br />

an offering that hopes to transform the marketplace, such as<br />

Muji, Zipcar, or the Segway, a new brand with a blank sheet<br />

of paper is desirable or even necessary. A new brand is needed<br />

when there are resources to build the brand, when the story is so<br />

new and compelling that it can break through the clutter, and<br />

when there is no established brand that fi ts the offering.<br />

However, an established brand used as a master brand can<br />

mean that the brand - building effort will be less expensive and<br />

more feasible, and the resulting brand strength is likely to be<br />

higher. The established master brand provides credibility and<br />

visibility. Asahi Super Dry, Kirin Ichiban, and the Plymouth<br />

Voyager minivan would probably not have been successful without<br />

the master brands Asahi, Kirin, and Plymouth, respectively.<br />

Another option is to create a new brand but one endorsed<br />

by an established brand. Consider the role of the endorser<br />

brand for General Mills ’ Fiber One, Toyota ’ s Prius, Apple ’ s iPod,<br />

and PowerBar ’ s Pria. In each case the endorser added credibility<br />

to what otherwise would be an unknown brand from an<br />

unknown fi rm.

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