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Brand Relevance: Making Competitors Irrelevant - always yours

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FINDING NEW CONCEPTS 183<br />

External scanning should be elevated to be a strategic discipline<br />

supported by an internal information system. A working<br />

intranet should be the cornerstone. Be curious.<br />

Second, create discovery mechanisms. Texas Instruments<br />

holds a “ sea of ideas ” meeting each week to recognize emerging<br />

needs and innovation at the fringe of its business. One such<br />

meeting led to the development of a low - power chip for<br />

mobile phones.<br />

Third, look to secondary as well as primary effects. Johnson &<br />

Johnson has a strategy process termed Frameworks that looks<br />

at regulations, insurance coverage, and competitive moves<br />

and considers their implications. New products and subcategories<br />

can often be expected to have indirect impact on behavior<br />

and products. The iPod has had a host of indirect effects. For<br />

example, iPod - driven speakers have affected music listening and<br />

speaker products.<br />

Global Reverse Innovation<br />

Global reverse innovation aims to develop simpler, less -<br />

expensive products for emerging markets like India and China<br />

and then adapt them to developed markets like the United<br />

States or Europe. Also termed frugal innovation , the idea is to<br />

start over to create a design that will supply the function but<br />

at a fraction of the cost. The conventional global approach to<br />

business development, in contrast, develops sophisticated products<br />

for developed countries and markets stripped - down versions<br />

for the emerging markets, a tactic that is logical, effi cient, and<br />

increasingly unsuccessful.<br />

There are two rationales for participating in global reverse<br />

innovation. First, the only way to get traction in emerging<br />

markets is to innovate for them. Adapting products does not<br />

work. A stripped down, small car is not what the Indian economy<br />

needs — it requires instead a radically different car like the<br />

Nano described in Chapter Four designed for the Indian market.

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