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Brand Relevance: Making Competitors Irrelevant - always yours

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THE INNOVATIVE ORGANIZATION 349<br />

existing ones. 14 One output was the Blackbird computer for<br />

high - end gaming. A key question used to screen proposals is<br />

whether this product has the potential to fundamentally change<br />

the competitive landscape or create new consumer demand. The<br />

program ’ s target is to develop two new products each year.<br />

Achieving that goal means that many more have to enter the<br />

pipeline. The IPO review board spent about $ 100 thousand on<br />

each of twenty products to get them to the point of getting customer<br />

feedback. Seven of eight proposals will pass to the prototype<br />

stage, four will go from prototype to limited launch, and two<br />

will be commercialized.<br />

Skunk Works<br />

Another tactic is to create or allow a separate organization to<br />

develop a concept. Termed a skunk works , it is a development program<br />

that operates outside the firm, perhaps in a different location,<br />

in order to protect it from a culture and processes that may<br />

inhibit its progress. A skunk works is helpful when a project has<br />

potential, at least in the eyes of some, but cannot get official support<br />

and funding, perhaps because it is off - strategy, it is perceived<br />

as technologically deficient, or the market is considered inadequate.<br />

The firm may tolerate a skunk works with a modest or no<br />

budget.<br />

Tide was developed in a skunk works that operated under<br />

the radar for years. The fl ash memory product, developed at<br />

Intel in the early 1980s with little management support, was<br />

also created in a skunk works. Intel at the time was focused on<br />

funding a different, established memory product and microprocessors,<br />

and they did not believe that fl ash memory had as much<br />

potential, a belief that turned out to be wrong.<br />

The skunk works model has a role to play but should be used<br />

sparingly and when other options are precluded. A skunk works<br />

will often fi nd it diffi cult to access the knowledge, capabilities,<br />

and assets that are spread throughout the organization. Also, it

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