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2000115-Strengthening-Communities-with-Neighborhood-Data

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Progress in <strong>Data</strong> and Technology 97<br />

Big data come in many shapes. <strong>Data</strong> from social media, such as<br />

Twitter feeds or mapping FourSquare check-ins, are the most visible.<br />

The Livehoods Project, a research project from the School of Computer<br />

Science at Carnegie Mellon University, is combining social media<br />

data and machine-learning techniques to develop new methodologies<br />

to portray social patterns across cities. Other data, like the geographic<br />

features in Open Street Map, may be crowdsourced, that is created by<br />

many distributed contributors (MapBox 2013).<br />

Another type of big data is imagery; infrared pictures can map<br />

the surface temperature across the city (Environmental Protection<br />

Agency n.d.).<br />

Mobile devices are now a common tool for conducting observational<br />

surveys and collecting other primary data. SeeClickFix, a private firm, is<br />

one national example. This mobile application (app) allows anyone to<br />

report nonemergency issues (e.g., potholes, broken streetlights) to their<br />

local governments; local governments have also developed their own<br />

apps that can upload photographs and record geographic coordinates<br />

to submit <strong>with</strong> the request. Cell phones and mobile tracking devices can<br />

also generate data themselves, charting preferred routes for a bicyclist<br />

or the volume of communications throughout the day. Physical sensors<br />

can provide another rich source of data, measuring such diverse items<br />

as air quality and automobile and pedestrian traffic. The potential for<br />

better understanding neighborhood patterns through data from mobile<br />

phones and other sensors will increase as these devices are connected to<br />

the Internet, forming the Internet of Things (IoT).<br />

However, the applications of big and unstructured data for public<br />

policy in general, and neighborhood indicators in particular, are more<br />

promise than practice at this point. The barriers include the obvious<br />

lack of advanced technical knowledge, but also the need to learn more<br />

about how the new indicators could inform action on community issues.<br />

These new data also introduce the risk of distorting the real picture if<br />

not interpreted correctly, because social media participation varies by<br />

demographic and economic groups. They also raise concerns about privacy<br />

protections, especially for data mining being conducted outside of<br />

universities <strong>with</strong>out structured review processes. Even <strong>with</strong> these hurdles,<br />

the insights to be gained from new sources of data provide enough<br />

incentive for researchers and practitioners to learn how to collect, organize,<br />

and interpret them, and their use will undoubtedly gain momentum<br />

in the coming years.

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