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inSync Private Cloud 5.2 - inSync Help - Druva

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<strong>inSync</strong> <strong>5.2</strong> <strong>Private</strong> <strong>Cloud</strong> – Administrator’s Guide<br />

Alerts<br />

<strong>inSync</strong> has a list of pre-configured alerts that are sent out to its subscribers when certain conditions<br />

are met. For example, if an user is about to exceed the assigned user quota, <strong>inSync</strong> will send out the<br />

Low User Storage Available alert. On receiving this alert, you can either increase the user quota or<br />

delete old snapshots of the user's devices from the storage. You can also ask the user to delete<br />

unnecessary files from the backup and share folders. As an administrator, you can configure the<br />

subscribers for each alert and view the alerts that you have subscribed for.<br />

Types of <strong>inSync</strong> Alerts<br />

<strong>inSync</strong> has the following types of alerts.<br />

Alert<br />

Description<br />

Antivirus Activity Detected<br />

Scan by an Antivirus on the <strong>inSync</strong> installation folders and the storage<br />

folders can corrupt the data being backed up by <strong>inSync</strong>. Therefore the<br />

folders must be added to the exclude list of the antivirus software that<br />

your organization uses. This alert indicates that the <strong>inSync</strong> folders are yet<br />

to be added to the exclude list.<br />

Backup Success<br />

Indicates that a backup was successful.<br />

Checkpoint process is slow<br />

This alert is sent if the database checkpoint process for a disk space<br />

optimized storage becomes slower than the rate at which data is being<br />

sent to it for backup by the <strong>inSync</strong> clients. In such cases, the <strong>inSync</strong> Server<br />

stops new requests for backups and compaction till the situation<br />

becomes normal. If the situation becomes critical, it may even stop the<br />

existing backup and compaction processes.<br />

This issue is observed if sub-optimal hardware is used to create a storage.<br />

Compaction Completed<br />

Indicates that compaction of a storage is complete.<br />

DLP Auto delete Warning<br />

<strong>inSync</strong> can be configured to automatically delete data from devices that<br />

do not connect with the <strong>inSync</strong> Server for a specific period. This alert<br />

indicates that data from a device will be deleted after one day.<br />

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