inSync Private Cloud 5.2 - inSync Help - Druva

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inSync 5.2 Private Cloud – Administrator’s Guide Server Diagnostics Server diagnostics and logs help you to investigate and analyze any issue with your inSync setup. When faced with an issue, you can download the server diagnostics and logs and peruse them to find the root cause of the issue. When you approach the Druva support team with your issue, they too will require your server diagnostics and log files to analyze the problem and recommend a solution. Downloading Server Diagnostics To download server diagnostics: 1. From Reporting menu, click Diagnostics. The Server Diagnostics page is displayed. 2. Under Server Diagnostics area, select the profile and users for whom you want to generate the server diagnostics. 3. Click Save Server Diagnostics. The server diagnostics is downloaded on your computer as a zip file. Downloading Server Logs To download server logs: 1. From Reporting menu, click Diagnostics. The Server Diagnostics page is displayed. 2. Under Server Logs area, click Download Server Logs. The server logs are downloaded on your computer as a zip file . 52
inSync 5.2 Private Cloud – Administrator’s Guide Managing inSync As an inSync administrator, you are expected to make changes to the inSync setup to ensure that it continues to function properly. The changes that you make will be based on your observations on inSync usage in your organization. As an administrator, you are responsible for the following activities: Managing Storage Nodes Managing Storages Managing Profiles Managing Users Managing Devices Managing Data Backup and Restore Managing inSync Share Content Managing AD Mappings Managing High Availability of Storages Managing Administrators Managing Your Administrator Account Managing inSync Settings Mass Deploying inSync Client 53
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inSync Private Cloud 5.2 - inSync Help - Druva

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