PHILOSOPHY FOR PUBLIC SECTOR REFORM Government's ...

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White Paper on Public Sector Reform13:2 KEY ELEMENTS IN THE TRANS<strong>FOR</strong>MATIONPROCESSBasically, the Reform Programme will focus on short term, medium term and longterm change.13:2:1 Short term actions will focus on -• Strengthening the professional infrastructure and resources ofthe Office of Public Sector Reform and the Ministry of theCivil Service to provide assistance to Ministries and agenciesin the implementation of the reform.• Starting organisational assessments in Ministries anddepartments and the development of strategic plans.• Special focus training for Management Development Officersand leaders of Internal Reform Committees in Ministries.• Training at all levels in leadership and strategic planning andchange management.• Agreement o the level of financial resources to be provided forpublic sector reform activities by Steering Committee.• Developing and implementing pilot customer charters inselected agencies.• Communicating the Vision, Mission and objectives of PublicSector Reform service-wide to build awareness and affirmsupport for implementation of the reform process.• Upgrading computerisation and management informationsystems.
White Paper on Public Sector Reform• Preparation and issue of Guidelines to Ministries.• Introducing a reformed Performance Appraisal System.13:2:2 Medium and long-term actions will include -• Continued training service-wide with emphasis on qualityperformance and team building.• Reform of legislation controlling financial and human resourcemanagement.• Promote public sector reform communications strategy throughmedia and news bulletins.• Institution of measurement and standard setting at all levels.• Implementing reward/recognition and incentive programmes.13:2:3 Action at the Ministry and Department levels, will be taken in linewith the national action plan. Ministries and Departments willconduct action on the reform process with:• Setting up of Internal Reform Committees.• Organisational review and assessment.• Development of Mission Statements.• Production of and implementation of a Strategic Plan.• Initiation of training in performance improvement andCustomer Charters• Development of awards and recognition programmes.• Upgrading of computer technology and information systems.• Establishment of measurement and standards of performanceand evaluation criteria.
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PHILOSOPHY FOR PUBLIC SECTOR REFORM Government's ...

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