PHILOSOPHY FOR PUBLIC SECTOR REFORM Government's ...

White Paper on Public Sector ReformChapter 14CONCLUSIONPublic Sector Reform is not a finite goal, but rather is an activity that must be ongoingin order that management in this area stays abreast with the dynamic changestaking place in the local society and in the global market.The reform focuses on people, organisational processes and structures. Ithighlights the need for transformation and change in the existing ways of doingthings. Its purpose is to change in a fundamental way, policies, systems, structures,attitudes and habits in the organisational culture we have inherited, therebyproviding both staff and the organisation with the ability to serve the public moreeffectively.The White Paper provides us with the important policy direction that the publicsector in the twenty-first century must function at elevated levels of efficiency,productivity, openness and accountability. The public sector must likewise adoptand use a new set of values and a changed mind-set to become more customerorientedin the delivery of services to the public.This new management culture will best be facilitated through adherence to thestated Vision for the public sector, which speaks to the purpose, goals andsignificance of the reform effort, and through the pursuit of clearly definedmissions and objectives for agencies engaged in the change process.