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Triple-Play Service Deployment

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122<br />

Typical Symptom Fault Condition<br />

No dial tone – dead line<br />

Scratchy or intermittent<br />

dead line<br />

No dial tone – all incoming<br />

calls are busy<br />

Multiple symptoms<br />

(double dial tone, cross-talk,<br />

can’t break dial tone)<br />

Consumer equipment can not get dial tone<br />

Constant hum on line<br />

Multiple symptoms – cross talk, can not<br />

break dial tone when depressing the keypad,<br />

double dial tone<br />

Clean Open Fault<br />

Dirty Open Fault (Intermittent)<br />

Short (Continuity)<br />

Cross<br />

Reverse<br />

Tip Market Tip (actually ring)<br />

Ring<br />

Table 5.3 Phone line symptoms and fault conditions<br />

Chapter 5: Troubleshooting the Premises Wiring<br />

Market Tip (actually ring)<br />

Ground Fault<br />

Split<br />

Tip (1 st pair) Split Tip<br />

Ring Ring<br />

Tip (2nd pair) Split Tip<br />

Ring Ring

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