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Triple-Play Service Deployment

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252<br />

b. Correlate network performance to service performance by<br />

providing a single view accessible across groups and<br />

organizations.<br />

c. End-to-end problem detection, segmentation and<br />

troubleshooting – extend reach to customer premise and<br />

content injection points.<br />

3. Adapt to the unique needs of the provider, applications, and<br />

services.<br />

a. Open System Architecture – facilitates 3rd party integration.<br />

b. Carrier-Class Scalability – designed for 24/7 (24 hours a<br />

day/7 days a week) network operations center applications.<br />

c. Secure – meets network security guidelines.<br />

Reporting and troubleshooting<br />

Chapter 10: <strong>Service</strong> Assurance for <strong>Triple</strong>-<strong>Play</strong> <strong>Service</strong>s<br />

A complete triple-play service assurance solution performs a<br />

multitude of reporting and troubleshooting tasks—active and<br />

passive service monitoring and network performance reporting as<br />

well as active service emulation. Following is an overview of each<br />

task with sample reports and example screen captures provided to<br />

demonstrate use case scenarios for monitoring and troubleshooting<br />

service QoS.

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