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Triple-Play Service Deployment

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126<br />

Locating and resolving coax problems<br />

Existing coaxial home networks present a variety of challenges.<br />

Constructed by the home builder, the owner, or perhaps a previous<br />

service provider, the quality and routing of the network is rarely<br />

known. A high-quality coax installation should provide at least<br />

30dB noise isolation to the outside world. This isolation is referred<br />

to as noise immunity. However, these networks often contain<br />

splitters, pinches, breaks, bad cables, un-terminated ends, bad<br />

connections, or amplifiers—all of which may lead to network<br />

problems and QoS issues. Proper grooming of the network to<br />

remove and repair or replace portions of the network to meet the<br />

triple-play service provider standards is critical to providing<br />

reliable services.<br />

One of the biggest impediments to installing interactive services<br />

that utilize the existing coaxial network is determining the<br />

configuration of the distribution network. Further, the in-home<br />

technician must identify any potential problems with the network<br />

before turning up service. The technician may spend valuable<br />

hours trying to discover the network architecture manually<br />

through process of elimination. Locating faulty or undesired<br />

components is a tedious and lengthy process which often requires<br />

the technician to enter attics, crawlspaces, and/or basements.<br />

Unknown<br />

nested splitter<br />

RG or NID<br />

Crawl space<br />

Modem<br />

Attic<br />

HDTV<br />

Figure 5.6 Complexities of mapping existing networks.<br />

Chapter 5: Troubleshooting the Premises Wiring<br />

STB<br />

Unterminated<br />

port in attic<br />

Open cable end<br />

Pinched cable

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