Triple-Play Service Deployment

256
Chapter 10: Service Assurance for Triple-Play Services
Network performance reporting
Network performance reporting involves collection of raw usage and
performance data from multi-vendor, multi-technology network
segments, such as access, cable, data/IP, optical transport, and
wireless service providers. This approach provides an end-to-end
view of the quality and performance of the network and correlates it
to the service performance being monitored both actively and
passively. The following chart provides an overview of typical
network performance reports and their associated functions.
Report Name Function
Traffic Operations Reports Increase customer service and network performance satisfaction
by ensuring optimal service levels are met
Traffic Engineering Reports Aid network dimensioning, help avoid costly over-engineering and
identify the profitability of special customer features
Traffic Separations Reports Support revenue collection from possible sources by identifying
toll call volumes between service providers
Specialized Customer Reports Provide increased revenue potential based on network usage
information
Switch Performance and Network Provide flexibility required to meet changes in regulatory
Performance Reports requirements
Trending and Forecasting Reports Support forecasting requirements and capital expenditures with
the ability to forecast customer service loads and plan equipment
deployment accordingly
Exception Reports Provide notification required when certain collected data or
summarized data exceeds preset thresholds