Triple-Play Service Deployment

Chapter 10: Service Assurance for Triple-Play Services
Data Collection
Data Correlation
Reporting
Performance
Management
Turn-Up
Ethernet
Services
QT-200 DSL Test Head
Video
Services
QoS
Measurements
NetComplete
VoIP/Centrex
Services
Figure 10.1 The NetComplete Service Assurance Model for end-to-end coverage
Core
Network
Operation Center
Edge
Required functions and capabilities
Discrete functions of a service assurance solution in this model
may include all or subsets of the following depending upon
application needs:
1. Fault Isolation—rapid and automated fault segmentation
and/or isolation. E.g., Correlation in fault management systems
to quickly isolate fault locations end to end.
2. Troubleshooting—providing reactive, in-depth analysis tools
that allow in-depth testing and inspections to help determine
what causes the faults.
3. Automated Testing—pre-scheduled routines to proactively
test target areas.
4. Passive Monitoring—non-intrusive measurement of actual
customer traffic.
5. Active Testing and Monitoring—measurements of performance
based on synthetic traffic.
QT-200 DSL Test Head
Access
xDSL
Services
Fault Isolation
QT-200 DSL Test Head
Active Testing
IP/VPN
Services
Troubleshooting
Passive Testing
Automated
Testing
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