Triple-Play Service Deployment

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Chapter 1: The Vision–Reliable Triple-Play Service Delivery
Clearly, service quality is affected by end-to-end packet flow.
Service providers deploying FTTx networks to deliver IP-based
services need a complete application-aware test and service
assurance strategy—one which outlines the way to properly
install, provision, and maintain reliable networks that carry
consistently high quality triple-play services. Sustained business
performance depends on it.
These new testing requirements may seem overwhelming and
costly, with endless details that field technicians and their
equipment must address. The essential economy is a strategy that
simplifies, automates, and expedites processes and procedures in
which errors can lead to increased operational expenses (OPEX).
Advanced centralized service assurance solutions, coupled with
next generation field tools, are needed to bring triple-play services
on line. These solutions are helping to ensure that the significant
investments service providers are making will control OPEX and
yield churn-resistant customers.
The following chapters will guide the reader through many of the
challenges associated with successfully deploying triple-play
networks. This guide will assist in identifying key performance
indicators (KPIs) to consider during network design. It offers advice
for expediting new service turn-up; and, it presents comprehensive
service assurance planning information on sectionalizing
anomalies and isolating faults for quick trouble resolution. Use this
guide as the map to a destination where profitable networks
deliver outstanding QoS to meet—or exceed—customers’ QoE
expectations.