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Triple-Play Service Deployment

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Chapter 8: Troubleshooting VoIP<br />

Data plane protocols<br />

When a call has been set up, the speech is encapsulated in two<br />

data plane protocols, Real-time Transport Protocol (RTP) and User<br />

Datagram Protocol (UDP), and transmitted in an IP frame. The<br />

control plane or signaling portion of the VoIP protocol manages<br />

the traffic that is required to connect phone calls and maintain the<br />

overall network operation. There are three main control plane<br />

standards used for VoIP today, H.323, SIP, and MGCP.<br />

Audio Video<br />

Audio Codecs<br />

RTP<br />

Figure 8.1 Data plane protocols for VoIP.<br />

Video Codecs<br />

UDP<br />

IP<br />

DATA LINK<br />

PHYSICAL<br />

Voice Data<br />

RTCP<br />

RTP is the protocol that supports voice content traffic. Each RTP<br />

packet contains a small portion of the voice conversation. The size<br />

of the packet and the size of the voice sample inside the packet<br />

depend on the codec used. If an RTP packet is lost or dropped by<br />

the network it will not be retransmitted to avoid delay in the<br />

conversation due to the network or the phones requesting lost<br />

packets.The network should be designed to minimize lost packets.<br />

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