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Triple-Play Service Deployment

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Chapter 7: Troubleshooting Video <strong>Service</strong> in the Field<br />

Video <strong>Service</strong> Provisioning and Turn-up Testing<br />

An Overview of on-site procedures<br />

New service provisioning or turn-up testing can be accomplished<br />

most effectively at the customer premises where the accumulated<br />

effects of all the elements of the distribution network are seen.The<br />

installation test procedure should address test access, test<br />

methodology, and problem resolution.<br />

Test access<br />

A test access point close to or at the STB location reveals metrics that<br />

involve all segments of the network including the in-house<br />

distribution portion.However,due to network segment ownership and<br />

responsibilities, testing at the interface to the access network, xDSL,<br />

or customer side of a residential gateway, may also be important.<br />

Test methodology<br />

At the appropriate access point, it may be possible to have the<br />

tester work in a Terminate mode in which the unit can be<br />

configured as necessary to emulate the STB. While there are<br />

numerous configuration items which would be required to<br />

support a given network design, the goal is to achieve a<br />

data–layer-up status such that application streams (in this case<br />

video) can flow to the tester using IGMP or RTSP signaling as<br />

appicable.<br />

In those cases where a tester cannot or is not allowed to emulate<br />

the STB, the tester could function in a Monitor mode. When a<br />

Monitor mode, such as “xDSL to Ethernet Through mode” or<br />

“Ethernet Bridge mode”, is used, the video flows can be successfully<br />

accessed. In this monitor methodology, the STB conducts the<br />

activities to bring up various program flows.<br />

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