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BOOKS OF RtfiDIfGS - PAHO/WHO

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NUTTING ET AL.<br />

- 124 -<br />

for the tracers as a group is similar to all<br />

care, and assumes that efforts that improve<br />

deficient care in the tracers will also improve<br />

care for other similar conditions, although<br />

these assumptions are not yet supported<br />

by experimental evidence.<br />

Consistent with Kessners use of tracers<br />

in sets, rather than singly, the assessment<br />

aggregates data by function across the tracers,<br />

in order to focus corrective action on<br />

function rather than disease.** The funetions<br />

we have used-prevention, screening,<br />

health status monitoring, diagnostic<br />

evaluation, treatment planning, follow-up<br />

and ongoing management-can be recombined<br />

to fit the needs of a particular<br />

analysis. Other functions, such as patient<br />

education or rehabilitation, can be defined<br />

if desired.<br />

Most functions can be separated into<br />

three sequential events, namely, contact<br />

between a consumer and a provider, recognition<br />

of the need for service once contact<br />

is made and provision of service after<br />

contact and recognition. Th ' particular'<br />

classification of functions and sequential<br />

events was chosen because it is generally<br />

familiar, because the adaptive processes<br />

required to correct deficiencies would appear<br />

to differ by funetion and event, and<br />

because the Indian Health Service may be<br />

in a position to influence these categories<br />

'* The data for a particular function are aggregated<br />

by 1) summing the number of consumers found to be<br />

in need of care in the study cohort of each one of the<br />

tracers; 2) summing the number found to be receiving<br />

adequate care in all tracer cohorts; and 3) dividing the<br />

second sum by the first to obtain the fraction of consumers<br />

for all tracers who are receiving adequate care<br />

for that function. This procedure weights the tracers in<br />

proportion to the size of their cohorts. Usuallyfthe size<br />

of the cohorts have been in proportion to the prevalence<br />

of the tracers, that is, the number of consumers<br />

in need ofcare for each function of atracer, although in<br />

some cases cohort sizes for all tracers have been equal.<br />

The aggregating procedure assumes that when the<br />

racers are weighted in proportion to cohort size, the<br />

care received for the tracers is representative of the<br />

care received for all health conditions. However, our<br />

experience indicates that this assumption is not always<br />

justified and that care should be taken in interpreting<br />

aggregated results.<br />

,1 3<br />

MEDICAL CARE<br />

of activities. This classification may be altered<br />

as more experience is gained with<br />

pattems of homogeneity across tracers and<br />

with their usefulness in improving care.<br />

When carrying out a particular assessment,<br />

we define an assessment spacet<br />

that is delineated by the functions, tracers,<br />

systemn components and populations to be<br />

studied. By defining the assessment space<br />

and measures of performance first, the assessment<br />

focuses only on issues of interest.<br />

Table 1 shows the functions and tracers<br />

that we used in early applications of the<br />

assessment method. Every function is<br />

examined using at least two tracers, by aggregating<br />

the data across the tracers for<br />

each function. This particular assessment<br />

space was constructed to examine common<br />

issues in ambulatory care, and did not address<br />

care for mental health problems,<br />

medical or surgical problems requiring<br />

specialized care, or rehabilitation. Since<br />

many of the functions are further broken<br />

down into the three sequential events of<br />

contact, recognition and provision of required<br />

service, the assessment space permits<br />

analysis of patient utilization, system<br />

outreach and problem recognition. However,<br />

this assessment space does not allow<br />

for analysis of inappropriate utilization of<br />

inpatient or outpatient services, surgical<br />

procedures or inappropriate drug therapy.<br />

For each tracer, minimal criteria for the<br />

process of care are established for each<br />

function which the tracer examines. In no<br />

case was a tracer used to examine a function<br />

for which "valid" criteria were unavailable<br />

or for which the criteria originally<br />

proposed were questioned by the local<br />

providers of care. Only criteria considered<br />

essential for basic health care are included.<br />

Criteria that may apply to a relatively small<br />

percentage of instances are useful in de-<br />

tt The assessment space for a particular assessment<br />

is defined by specifying 1) the functions tobe studied;<br />

2) a set of tracers for each function; 3) the components<br />

of the health system for each finmction; and 4)a population<br />

of consumers (from which an appropriate sample<br />

is selected) for each function of each tracer.

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