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BOOKS OF RtfiDIfGS - PAHO/WHO

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- 182 -<br />

Programing, Budgeting, and Control<br />

ii i i i i i · i i~~~~~~~<br />

Figure 1:<br />

Management Control Process*<br />

*Adepted from R.N. Anthony and J.S. Reece, 12, p. 670).<br />

the programs approved in the programming<br />

phase. The agreed-upon budget is<br />

often considered a bilateral commitment<br />

in which responsibility center<br />

managers commit themselves to produce<br />

the planned outpuf with the<br />

agreed-upon amount of resources, and<br />

their superiors commit themselves to a<br />

definition of satisfactory performance<br />

[3, p. 31).<br />

. The tbhird phase of the management<br />

control process represents a feedback<br />

mechanism in which plans and expectations<br />

for subsequent years can be<br />

modified based on experience from<br />

previous years. The prcess involves<br />

the reporting and analysis of performance.<br />

Such reports and analyses provide<br />

the basis for control over expenditures<br />

and useful data for identifying the<br />

causes of operating problems.<br />

This model of management control<br />

systems is applicable to any organization<br />

and is used as a framework for<br />

discussing .programming, budgeting,<br />

and control in health care institutions.<br />

Superirnpo.ed over the provider organizations<br />

are severa] layers of planners,<br />

regulators, etc., each trying to manage<br />

the system. As the focus of the discussion<br />

is on provider institutions, these<br />

interests are viewed as constraints and<br />

external factors which impinge upon<br />

the PBCP. It is recognized that these<br />

constraints can be influenced by providers,<br />

but this type of interaction is<br />

not discussed here.<br />

The remainder of this paper presents<br />

a discussion and evaluation of the state<br />

of the art of PBCP, with a distinction<br />

being made between state of the art,<br />

(i.e., that which is technically possible)<br />

and the state of practice (i.e., that<br />

which is currently being employed in

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