RECIPROC® UPGRADE - Vdw-dental.com

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10. Troubleshooting
66
Should the VDW.GOLD ® upgraded with Software R 1.0 not function properly, it is not necessary indicative
of a device malfunction. Use the information in the following table to check the device and rule out
operating errors or anatomical or other irregularities.
Should the information in the following table not solve the problem, contact your service centre or
VDW GmbH, Germany directly.
Problem Possible Cause Solution
THE DEVICE IS
NOT FUNCTIONING
PROPERLY
THE DISPLAY SHOWS
INCORRECT VALUES
THE MICROMOTOR
WILL NOT START
THE FOOT PEDAL
DOES NOT START THE
MICROMOTOR
• Battery empty.
• The charger is not correctly
connected to the power socket.
• The mains voltage being used
to recharge the battery does
not correspond to the voltage
indicated on the adapter label.
Unstable or fading display due to
weak battery power.
Either the micromotor is improperly
connected to the housing,
or the VDW 6:1 contra-angle is
defective.
The foot pedal is either damaged
or incorrectly connected.
• Charge the battery.
• Check whether the charger is
plugged in correctly.
• Check whether the original adapter
is being used.
• Reload factory default parameters
(see details in chapter 7.6 Default
Parameters).
Charge the battery.
• Check whether the micromotor cable
is correctly connected to the micromotor
housing.
• Check whether the contra angle is
working correctly.
• Remove the contra-angle and set
the maximum rotational speed; then
restart the micromotor.
• Calibrate without the contra-angle;
then put the contra-angle back on the
micromotor and repeat the calibration
process.
First check whether the foot pedal
is correctly connected to the device.
Press the foot pedal again. If the micromotor
does not start, then start the
micromotor by pressing the ✓ Confirm
key for 1.5 seconds. If this starts the
micromotor, the foot pedal is defective.
Contact your service centre to have the
foot pedal replaced.